Finance and Operations Associate

About this role

Hiring Filipino and Philippine-based professionals only! Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT). Visit our website: Position: Finance and Operations Associate Work Schedule: US Hours (EST) Employment Set-up: Remote (Independent Contractor) Employment Type: Full-Time / Long-Term Salary Range: USD 1,500 - 1,800 / Month Benefit: PTO and HMO after the 120-day probationary period Pay-out Frequency: Semi-monthly Equipment: Self-Provide Job Summary: Wingz is looking for a Finance & Operations Associate based in the Philippines to join our growing remote team. This is a full-time, remote-first position designed for a well-rounded professional who brings financial acuity and operational discipline together, someone who can move fluidly between numbers, processes, people, and stakeholder communication without losing pace or precision. This is not a siloed accounting role. You will work across finance, operations, client relations, and team development. You will be expected to think critically, communicate clearly with leadership and executives, build and improve the systems the business runs on, and take genuine ownership of your work. We are specifically seeking talent in the Philippines — a market that consistently produces high-caliber remote professionals. If you are serious about building a long-term remote career, contributing at a level that matters, and growing within an organization that recognizes strong performance, this role is for you Key Responsibilities: Finance & Accounting:

Manage day-to-day bookkeeping, accounts payable and receivable, and financial records using the organization's accounting tools

Prepare accurate and timely financial reports, summaries, and data presentations for leadership and stakeholders

Analyze financial data to surface trends, flag variances, and provide actionable interpretation — not just raw numbers

Support budget tracking, reconciliation, and month-end close processes

Ensure compliance with internal financial policies and any applicable regulatory requirements

Demonstrate adaptability across accounting and bookkeeping platforms — QuickBooks, Xero, FreshBooks, or others as the business requires

Operations:

Create, document, and maintain Standard Operating Procedures (SOPs), workflows, and process guides that the team can actually use

Regularly review existing processes against business data and drive improvements — identify inefficiencies before they become problems

Support the implementation and rollout of new operational updates, tools, and organizational changes with thoroughness and compliance

Coordinate across departments and functions to ensure operational continuity and alignment

Contribute to data analytics efforts — collect, organize, interpret, and present operational data in clear formats for decision-making

Client Communication & Relationships:

Serve as a professional point of contact for clients — written and verbal communication must reflect Wingz's standards at all times

Build and maintain strong client relationships through consistent, proactive, and reliable communication

Handle client inquiries, escalations, and follow-ups with clarity, professionalism, and appropriate urgency

Understand client needs deeply enough to anticipate issues and communicate solutions before they are asked

Leadership & Team Development:

Lead or co-lead a team — previous team leadership experience is required, and you will be expected to step into that role here

Actively nurture the career development of team members and direct reports — coaching, mentoring, and feedback are part of the job, not optional

Model accountability, clear communication, and high standards for your team

Identify skills gaps and growth opportunities within the team and raise them with leadership constructively

Leadership & Executive Communication:

Communicate directly and explicitly with executives, leadership, and stakeholders — no ambiguity, no over-hedging

Prepare clear updates, reports, and briefings that give decision-makers exactly what they need without burying the point

Raise issues, risks, and recommendations proactively — leadership should never be the last to know

Represent the team and the work confidently in any forum — written memos, verbal updates, or live meeting

Requirements What We Are Looking For: Minimum 3 years of combined, relevant experience spanning finance/accounting and operations — not one or the other, both

Demonstrated experience leading or managing a team in any capacity

Track record of building or improving SOPs, workflows, or business processes

Background in client-facing roles where communication quality directly affected outcomes

Experience working in a remote environment is strongly preferred — you understand remote discipline, async communication, and self-management

We do not require experience with any one specific tool. We require the mindset and capability to learn and use whatever the business runs on.

Communication:

Solid English communication — both written and verbal — is non-negotiable. You will be communicating with US-based leadership, executives, and clients

Written: reports, SOPs, email correspondence, and internal documentation must be clear, concise, and professional at all times

Verbal: you must be comfortable speaking in team meetings, client calls, and leadership briefings — articulate, confident, and direct

You communicate with intention. You do not leave room for misinterpretation when it matters

Who You Are:

You are passionate about remote work — not because it's convenient, but because you treat it as a serious career path and show up accordingly

You are dedicated — to your craft, your team, and the organization you represent

You are a critical thinker — you question processes, look for root causes, and bring solutions, not just observations

You are explicit — in what you communicate, what you need, and what you expect, whether…