Field Service Representative III (FSR III) - Future Opportunities

About this role

About Epirus

Epirus is a high-growth technology company dedicated to overcoming the asymmetric challenges inherent to the future of national security. Epirus' flagship product, Leonidas, is a software-defined system built using intelligent power management techniques which allow power-hungry systems to do more with less.

Job Summary:

The Field Service Representative III (FSR III) is a senior-level technician providing advanced technical, operational, and training support for Epirus HPM-CUAS systems. FSR IIIs act as the technical lead during field operations and deployments, conduct detailed system diagnostics, and interface directly with program offices and engineering teams. This position combines hands-on expertise with leadership, mentorship, and customer-facing responsibilities.

Responsibilities:

• Lead installation, commissioning, and sustainment of deployed systems.

• Conduct advanced fault isolation, software configuration, and system-level troubleshooting.

• Serve as primary field point-of-contact for customer operations and mission support.

• Deliver New Equipment Training (NET) and mentorship to junior FSRs.

• Provide detailed feedback to engineering and logistics for continuous product improvement.

• Support operational assessments, testing, and extended OCONUS deployments.