Field Engineering Technician III-1

About this role

ICON is looking for a Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. This is a senior hands-on role — you will independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians. Expect travel, outdoor environments, and full ownership of what happens on site.

RESPONSIBILITIES

• Commission, troubleshoot, and maintain ICON’s 3D printers and related systems with minimal supervision.

• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility.

• Independently resolve electrical, mechanical, and software issues, leveraging advanced troubleshooting skills.

• Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime.

• Regularly analyze printer data to foresee potential issues and proactively address them.

• Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance.

• Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON’s ticketing system.

• Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution.

• Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness.

• Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach.

• Willingness to travel for multiple weeks at a time.

• Flexible availability to work nights and weekends as needed.

MINIMUM REQUIREMENTS

• 3+ years as a Field Technician or equivalent experience in a technical, hands-on role.

• Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT).

• Strong troubleshooting skills across electrical, mechanical, and control systems.

• Advanced knowledge of PLCs, VFDs, cabling, and related printer systems (preferred).

• Works independently on complex tasks; anticipates issues and mitigates risks.

• Strong communication and documentation skills.

• Takes ownership of decisions in local operations; can guide and mentor peers when needed.

• Proficiency in English, spoken and written

• OSHA 10, CPR, and heavy equipment certifications.

PREFERRED REQUIREMENTS

• Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls.

• Experience in remote device operation and system navigation.

• Proficiency in welding (various types).

• Experience contributing feedback to refine best…