Field Application Engineer, Europe - Reconeyez

Über diese Stelle

• Deliver technical training, product demonstrations, and onboarding for dealers and integration partners

• Support field deployments, including pilot programs and high-profile installations

• Configure and troubleshoot integrations between Reconeyez’s cloud platform and third-party systems

• Diagnose and resolve complex technical issues across hardware connectivity, and software

• Act as a technical escalation point and coordinate with internal teams

• Partner with Sales to support pre-sales activities and customer presentations

• Provide hands-on support when required while guiding partners

• Gather and communicate customer feedback to Product and Engineering

• Maintain documentation in Pipedrive and Atlassian tools

• Travel extensively (~50%) across Europe.

What Success Looks Like

• Dealer growth and repeat business

• Successful deployments and integrations

• Reduced onboarding friction and faster issue resolution

• Positive partner feedback

• Contributions to product improvement

What You Bring

• 3+ years in a technical, customer-facing role

• Experience with hardware systems and networking

• Familiarity with VMS or monitoring platforms

• Experience with integrations and troubleshooting

• Strong problem-solving and communication skills

Bonus
• Experience in physical security industry
• Exposure to LTE/networking equipment
• Familiarity with Pipedrive, Jira/Confluence, MS Office, Google Workspace
Who You Are
• Commercially aware technician
• Independent and hands-on
• Customer-focused and relationship-driven
• Comfortable in a growing, evolving environment
Why Join Reconeyez, powered by VOSKER
• Be part of a growing European business
• Work with innovative remote security technology
• Build and shape the Field Engineering function
• High autonomy and growth opportunities
Location & Travel
• Anywhere in Western Europe
• National and European travel required (~50%)
At Reconeyez, powered by VOSKER, we are redefining remote surveillance. Our solar-powered, cellular-connected security solutions are designed for environments where traditional systems fall short — delivering reliable, intelligent monitoring for construction sites, critical infrastructure, and remote assets. As we continue to expand our presence in Europe, we are looking for a Field Application Engineer to join our growing team. This is a highly impactful, customer-facing role at the intersection of technical expertise, customer success, and sales support.
Originally posted on Himalayas