Federal Travel Program Specialist

About this role

Title: Federal Travel Program Specialist
Location: Remote, Continental United States
Schedule: Full-time, Monday-Friday
Salary: $70,000-$85,000, commensurate with experience

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Federal Travel Program Specialist to join our team and provide remote travel-management support to the Federal Retirement Thrift Investment Board (FRTIB).
In this role, you will provide end-to-end support for official Government travel, including travel planning, authorizations, reservations, vouchers, approval workflows, reimbursement processing, reporting, training, and electronic travel-system support.

This position is a strong fit for someone with substantial federal travel-program experience who is organized, customer-focused, comfortable training users, and skilled at translating complex travel regulations into clear and practical guidance.

Applications will be reviewed as they are received. Apply today!

RESPONSIBILITIES
Federal Travel Planning & Authorizations

• Assist employees with planning official Government travel and estimating anticipated travel costs

• Help travelers identify airfare, lodging, meals and incidental expenses, rental vehicles, and other reimbursable expenses

• Prepare, review, route, and monitor travel authorizations before official travel begins

• Verify accounting codes, funding lines, supporting documentation, and required justifications

• Ensure travel requests comply with the Federal Travel Regulation, GSA guidance, and Agency policies

• Establish and maintain appropriate supervisory, budgetary, and financial approval paths

• Resolve returned actions, routing errors, incomplete documentation, and approval delays

• Provide additional coordination for international, VIP, and other high-visibility travel

Reservation & Booking Support

• Assist travelers with airfare, lodging, and rental-car reservations

• Make, modify, or cancel reservations electronically or through the appropriate Travel Management Center

• Verify Government city-pair fares, lodging per diem limits, and applicable travel requirements

• Determine the appropriate use of Individually Billed Accounts and Centrally Billed Accounts

• Coordinate itinerary changes and cancellations resulting from mission or administrative needs

• Support web-based reservation functions and apply knowledge of Global Distribution Systems

Travel Vouchers & Reimbursement

• Prepare, review, route, and monitor travel vouchers and local vouchers

• Compare vouchers against approved travel authorizations and supporting documentation

• Review claimed expenses for accuracy, allowability, and regulatory compliance

• Validate mileage, transit, parking, lodging, airfare, and other allowable travel expenses

• Identify and resolve errors that could delay reimbursement

• Support electronic processing of approved reimbursements through the financial-management system

Electronic Travel-System Support

• Provide functional and technical support for E2 Solutions and associated travel systems

• Assist users with travel authorizations, reservations, vouchers, reimbursements, and system navigation

• Troubleshoot system errors, workflow issues, and travel-system integration problems

• Create, configure, and maintain travel workflows and approval-routing paths

• Administer protected user roles, permissions, and role-based access

• Coach users on travel-system functions and proper travel-processing procedures

Go.gov Transition Support

• Assist with planning and implementing the Agency's transition from E2 Solutions to Go.gov

• Map existing authorization, voucher, approval, payment, and reporting workflows to Go.gov

• Support system configuration, user-role administration, workflow validation, and readiness activities

• Assist with system testing, issue resolution, and process adjustments

• Help maintain uninterrupted travel operations throughout the transition

• Support users before, during, and after Go.gov implementation

Training & Customer Support

• Deliver travel-related and electronic travel-system training to Agency personnel

• Provide live virtual training sessions, webinars, and remote desk-side support

• Develop or deliver short instructional modules for onboarding, system updates, policy changes, and refresher training

• Provide limited in-person classroom training when specifically requested

• Explain Federal Travel Regulation and Agency requirements in clear, user-friendly language

• Maintain responsive and professional customer support throughout each travel action

Reporting & Program Support

• Extract and compile information from the electronic travel system and related systems

• Prepare Government travel, travel-card, management, compliance, and audit-support reports

• Review travel data for accuracy and completeness

• Maintain supporting documentation and records in approved formats

• Apply quality-control procedures to travel actions, workflows, reports, and deliverables

• Support quarterly reporting, phase-in planning, and phase-out planning

• Protect Government Furnished Information and Government Furnished Property

• Perform related federal travel-management duties within the scope of the position

REQUIRED BACKGROUND

• Minimum of 3 years of federal agency travel-program experience

• Demonstrated experience processing federal travel authorizations and vouchers

• Strong working knowledge of the Federal Travel Regulation

• Experience using E2 Solutions or another federal electronic travel system

• Experience assisting federal employees and approving officials with travel matters

• Experience providing travel-policy guidance, customer support, or user training

• Experience creating or maintaining travel workflows and approval-routing paths

• Ability to interpret travel regulations and apply them to specific travel situations

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