Facilities Night Manager - Emerging Markets

About this role

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Shift: Monday - Friday, 4:30pm - 1:00am
Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS
Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards

• Communicates policies and procedures to in-house employees and Independent Contractors (IC)

• Conducts proper safety training to in-house employees and ICs

• Trains on proper cleaning techniques to in-house employees

• Partners with ICs to train on City Wide cleaning techniques

• Acts as a liaison between independent contractor and FSM

• Adheres to the Client Complaint Policy (physically verify, when possible)

• Reports to FSM details of nightly inspections

• Verifies all building checklists are being followed

• Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.

• Maintains location key box

• Supports New Starts

• Partners with independent contractor crews and conducts random building inspections

• Communicates any building maintenance issues to FSM

• Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM

• Remains current with online training

• Travel required

• Uses timekeeping system to record hours

• Reports any work-related injuries
Requirements
Education

• High School Diploma or equivalent
Qualifications

• Minimum 6 months of prior management experience

• Minimum 2-3 years of related experience

• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet
Knowledge, skills, and abilities

• Professionalism

• Having a sense of urgency

• Task completion on assigned projects or job functions

• Effective communication
Benefits

• 401(k)

• Cell phone reimbursement

• Dental insurance

• Health insurance

• Unlimited Paid time off

• Travel reimbursement

• Vision insurance