Facilities Management Coordinator (Retail Company)

About this role

Our client is a leading Australian discount retail company with a strong presence across the country. They provide affordable everyday essentials to customers while maintaining a commitment to quality and value.
They are now looking to hire a Facilities Management Coordinator to play a key role in coordinating maintenance and facilities management tasks for commercial and industrial properties.

Job Responsibilities:

• Act as the main point of contact for clients with maintenance requests.

• Respond to inquiries via phone and email promptly and professionally.

• Coordinate maintenance tasks by liaising with clients, contractors, and internal teams.

• Assign maintenance tasks to contractors, ensuring timely completion.

• Maintain accurate records of requests, updates, and completed tasks for reporting.

• Onboard new clients and contractors, keeping essential records.

• Monitor dashboards, collate data, and ensure compliance across associated businesses.
Requirements

• Bachelor’s degree and strong English communication skills (IELTS 6 equivalent).

• Experience in facilities management, building maintenance, or a related field (preferred).

• Proficient in MS Office

• Experience with Xero and ClickUp is a plus.

• Excellent problem-solving, organisational, and multitasking abilities.
Benefits

• ​Permanent work-from-home set-up

• Dayshift (Australian business hours)

• Full-time job

• HMO

• Paid leave

• Christmas Bonus equivalent to 1 month's wage (pro-rata)