Facilities and Office Manager (3 month FTC)

About this role

About us
We are a leading consultancy with a purpose to make an enduring impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, drive adoption of innovation and create value through investment.
Our consultancy serves the entire healthcare sector, from payors and providers of care, to life science companies, health tech and sector suppliers and health investors. We provide end-to-end services, from strategy through implementation, accelerated by data, digital and AI.
We shape opinion through evidence-based thought leadership on key issues affecting health. With unmatched ability to access and use health data, our consultants are a driving force for delivering positive and meaningful change.
Our strategic intent
We are focused on building the leading consulting company dedicated to health. We serve the entire healthcare sector, including healthcare systems (providers, payors and regulators), life sciences (pharmaceuticals, biotech, devices and diagnostics), health technology, health investors, and the wider supplier landscape.
We provide end-to-end services, from strategy through implementation, supporting organisations to improve population health and healthcare outcomes. Our work spans strategy and transformation, finance and performance improvement, and delivery accelerated by data, digital and AI. We help clients understand their ambitions, identify opportunities to create value, apply innovation in practice, and deliver sustainable, measurable change.
Our consulting is accelerated by data. With an unmatched ability to access and use health data, we are recognised for our expertise in its safe and responsible application, improving health and healthcare delivery, supporting adoption of innovation, generating evidence, and informing decision-making. Our engineering and data science capabilities underpin our consulting and are also deployed directly with clients, often as part of multidisciplinary teams.
We are building a community of expert consultants who want to operate at the leading edge of the profession and who share a passion for health. Through structured career development from Analyst to Partner, underpinned by apprenticeship, mentorship and formal training, we are cultivating the leaders of the future and supporting individuals to develop distinctive expertise that creates value for our clients.
Role summary
Reporting directly to the Chief Operating and Commercial Officer (COCO), this role holds end-to-end ownership of CF's facilities, office and IT environment across all our geographies, with the authority to set standards, control budgets, and hold suppliers and the wider team to account.
The role operates across all of CF’s geographies, currently the UK, Ireland and the Kingdom of Saudi Arabia (KSA), with further geographies anticipated as the company grows, and is accountable for ensuring a consistent and high-quality working environment and IT provision in every location. The role has a direct report, the Facilities & Office Management Assistant who supports the daily running of the office and ensures standards are maintained.
Responsibilities
Strategic and business planning
Assess the facilities and office requirements to underpin the corporate strategy
Keep abreast of industry practice on creating excellent working environment and assess the adaptions CF should be making
Collaborate in the business planning process, planning facilities and office management requirements, preparing budgets and options
Set annual business goals for the team and quarterly OKRs to enable a high-performing function and team.
Office management
Assess and secure the best offices for CF, creating an attractive and productive working environment for all staff.  Work across all geographies, in collaboration with local staff as relevant
Always maintain a professional working environment, ensuring the Facilities Management Assistant proactively fulfils the daily tasks, and filling in when necessary
Collaborate with the wider CF team to ensure their duties to creating a positive working environment
Serve as the main point of contact for the CF Leadership Team regarding all building facilities and queries relating to our office space(s)
Ensure that office processes and systems are maintained to provide a seamless work environment for employees and guests; this includes visitor and resource management (e.g. desk and meeting room bookings)
In the UK, oversee inventory management of office supplies, kitchen goods, equipment and refreshments maintaining high standards, delighting team members and making cost-effective use of resources.   In other geographies, ensure there is appropriate local support.
Organise the distribution of incoming and send outgoing mail for CF, ensuring the highest levels of discretion
Oversee our physical learning resources, with support from the People Team to ensure employees have access to materials that support continued development
Organise events and hospitality for both internal and external stakeholders
Identify improvement and maintenance requirements and coordinate office changes to minimise disruption to the work of the team
Manage relationships with contractors, suppliers, and service providers, ensuring high standards are met
Monitor and manage office costs within the set budget, contributing to a cost-effective operation
Remote working environments
Keep abreast of the remote working environment that client delivery teams are based in and support them in working effectively
Provide assistance to support effective remote working covering internet accessibility, technology and equipment
Maintain CF’s home working policy and the offer for equipment purchases and budgets to facilitate this, understanding and monitoring the tax implications of this policy
Information technology
Assess the IT needs of the company across all geographies to enhance effectiveness and efficiency and create an excellent working…