Externship Advisor, Career Services

About this role

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

As a full-time team member, you will have access to the following benefits:

Medical (including prescription), Dental, Vision (UMA subsidized)

FSA/HSA (Depending on Medical Plan chosen)

Basic Life Insurance (UMA paid)

Additional Voluntary Life Insurance (Team Member paid)

Employee Assistance Program – EAP (UMA paid)

Long Term Disability (UMA paid)

Short Term Disability (Team Member paid)

Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)

Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off

401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)

Pet Insurance

Identity Theft Protection

Purpose of the Position:
This role exists to support student and alumni career success by connecting them with employment opportunities and equipping them with essential job-readiness skills. It builds and maintains employer relationships while providing guidance on resumes, interviewing, and professional presentation. Additionally, the role ensures access to practical training opportunities by securing externship and clinical placement sites. Its impact strengthens career outcomes, enhances program value, and supports successful transitions from education to the workforce.
What you’ll do:

Career Placement Support – Assist students and graduates in securing employment aligned with their field of study or skill set by identifying opportunities, coordinating interviews, and supporting successful job placements.

Student Career Coaching – Provide individualized guidance on interview techniques, workplace expectations, and professional readiness to help students confidently transition into the workforce.

Employer & Partnership Development – Build and maintain relationships with employers and hiring managers to generate job leads, create placement opportunities, and expand hiring pipelines within assigned regions.

Externship Coordination Support – Engage with externship and practicum sites to facilitate required documentation, while collaborating with coordinators and site administrators to ensure a smooth student experience and transition to employment.

Performance & Compliance Management – Develop and execute plans to achieve placement goals, consistently meet or exceed performance metrics, and ensure all activities and documentation comply with institutional, federal, and accreditor standards.

Perform other duties as assigned.

Career Level Expectations:

Entry-level position.

Work is supervised.

Communicates information that requires a high level of accuracy.

Problems faced are often routine and require critical thinking.

Desire for growth and professional development.

Required Skills/Experience:

Experience in education, career services, employment staffing, out placement services, executive search, or related field.

Knowledge of different application processes and expectations.

Experience overcoming graduate (or equivalent customer) obstacles.

Skills – organization, communication/interpersonal skills, attention to detail, teamwork, and time management.

Ability to professionally communicate fluently in verbal and written English.

Preferred Requirements:

Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.

Knowledge of the Career Service Advisor role.

Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation.

Compliance:

Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations, and internal policies and procedures.

Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Participate in activities including, but not limited to, student recruitment activities and/or activities related to securing financial aid. Required only for positions covered by Title IV.

Work Environment/Physical Demands:

This is a remote position.

Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection.

May require setup of computer equipment; accommodation consideration available upon request.

Flexibility to work evenings and weekends, as needed.

Schedule:

Standard: Monday-Friday 9-6 PM EST

West coast: Monday -Friday 9-6 PM MST

Anticipated starting salary is based on experience and qualifications.

Compensation Range

$19—$23 USD

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our…