Executive Director, Managed Markets - National and Key Accounts

About this role

About Celldex
Celldex is pioneering new horizons in immunology to deliver life-changing therapies. We are relentless in our pursuit of novel antibody-based treatments that engage the human immune system and directly affect critical pathways to improve the lives of patients with allergic, inflammatory and autoimmune disorders. We have built a culture where innovative and talented people thrive—focusing a significant effort on attracting and retaining passionate and motivated employees who want to play a role in helping people with serious health conditions and who see this effort as personally rewarding. In our highly entrepreneurial environment, employees are empowered and the opportunity for professional development occurs every day.
Celldex is now entering an exciting new chapter – building a commercial team to launch barzolvolimab - the most advanced anti-KIT therapy in pivotal development that has the potential to redefine treatment for multiple allergy and dermatological diseases with Phase 3 studies in CSU, ColdU, SD and phase 2 studies in AD. We’re looking for curious, driven builders who can connect their day-to-day work to enterprise-level impact, endlessly prioritize what matters most, and deliver on their commitments with urgency and ownership. If you’re energized by building something meaningful, excited to grow personally and professionally, and motivated to create lasting impact in a fast-moving, entrepreneurial environment, we’d love to meet you.
Ready to make an impact? Learn more about joining the Celldex Team today!
Overview
Celldex is seeking an accomplished market access leader to serve as Executive Director, National and Key Accounts, reporting to the Vice President, Managed Markets. This individual will lead the national and regional payer account organization responsible for securing and optimizing access for barzolvolimab, Celldex's investigational therapy in development for chronic spontaneous urticaria (CSU), subject to regulatory approval. The Executive Director will translate the market access strategy into disciplined account execution across national and regional health plans, pharmacy benefit managers (PBMs), integrated delivery networks, Group Purchasing Organizations (GPOs), government channels, and other priority customers.
The role requires exceptional leadership capabilities, deep market access expertise, and the ability to effectively represent account team insights, customer needs, reimbursement challenges, and market opportunities to Celldex Executive Leadership while ensuring alignment with the company's overall strategic direction. The successful candidate will build and lead a high-performing team of National Account Managers, Regional Account Managers, and Key Account Managers, establish clear performance expectations, guide complex access and contracting negotiations, and ensure launch readiness and post-launch execution. This role requires deep payer expertise, strong command of medical-benefit and buy-and-bill dynamics, sound judgment, and the ability to influence senior internal and external stakeholders.
Responsibilities

• Lead, coach, and hold accountable the National Account Manager and Regional Account Manager teams responsible for payer access and account execution for barzolvolimab.

• Develop and execute the national and regional account strategy plan in alignment with Celldex's overall market access, pricing, contracting, distribution, and commercial strategies.

• Establish account segmentation, prioritization, call planning, objectives, milestones, performance standards, and operating rhythms across the payer account organization.

• Ensure account strategies align with Celldex's overall commercial, market access, and corporate objectives.

• Direct engagement with national and regional health plans, PBMs, specialty pharmacies, integrated delivery networks, government accounts, and other strategic customers, as appropriate.

• Lead and support complex product access and contract negotiations, including medical-benefit and buy-and-bill arrangements, while protecting long-term product value and adhering to approved governance.

• Ensure the team communicates a compelling, compliant clinical and economic value proposition to payer and population-health decision-makers.

• Anticipate payer policy, utilization-management, reimbursement, and competitive barriers; develop account-specific strategies to improve timely and appropriate patient access.

• Partner closely with Market Access Strategy, Pricing and Contracting, Trade and Distribution, HEOR, Medical Affairs, Marketing, Sales, Finance, Legal, Compliance, and Patient Services.

• Provide high-quality account intelligence, access forecasts, policy updates, contracting insights, and risk assessments to senior leadership and cross-functional launch teams.

• Build launch-readiness capabilities, tools, dashboards, and key performance indicators; monitor execution and take corrective action when performance is below expectations.

• Recruit, onboard, develop, retain, and succession-plan a diverse team of market access professionals; foster a culture of ownership, transparency, collaboration, and continuous improvement.

• Manage the function's budget and external resources responsibly and ensure all activities comply with company policies and applicable laws and regulations.

Qualifications

• Bachelor's degree required; advanced degree in business, healthcare, pharmacy, public health, or a related discipline preferred.

• Minimum of 15 years of pharmaceutical, biotechnology, managed markets, healthcare account management, or related commercial experience.

• Minimum of 8-10 years of progressive leadership experience, including responsibility for leading national account management, market access, or customer-facing organizations.

• Demonstrated success leading Payer Account Directors, National Account Managers, Regional Account Managers, or comparable customer-facing market access…