Executive Director, Consumer Health Partnerships

About this role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking a remote Executive Director, Consumer Health Partnerships to join our team.

Responsibilities:

Business Development and Pipeline Growth:

• Identify and prioritize high value partners across digital health, telehealth, and DTC ecosystems

• Source and qualify opportunities based on growth potential, brand strength, and strategic fit

• Own the end to end business development process from first contact through close

Deal Structuring and Negotiation

• Craft compelling value propositions tailored to partner use cases

• Lead executive conversations and complex negotiations

• Structure innovative commercial models (pricing, terms, partnerships)

• Partner with clinical, legal, and compliance teams to bring deals to execution

Partnership Launch and Integration

• Lead integration strategy in partnership with product and IT teams

• Ensure seamless onboarding and Go To Market readiness

• Deliver successful launches with clear accountability for performance

Account Management and Relationship Growth

• Own and expand executive level partner relationships

• Drive growth, optimization, and new use cases across accounts

• Lead renewals, expansions, and long-term partnership strategy

Commercial Strategy and Scale

• Create repeatable playbooks and scalable partnership models

• Collaborate across divisions, national accounts, and IT in a matrixed environment

• Help define the future commercial strategy for consumer health

• Achieves sales in assigned accounts or territory. Partners effectively with operational and strategic partnership teams on creating client strategy and solutions.

• Develops presentations and leads client meetings

• Serve as the Consumer Health point of contact for API interfaces, pricing models, and strategic terms, working through the functional teams that own each.

• Achieve Consumer Health growth targets

• Consistently educate and communicate the Labcorp consumer testing strategy, plan, initiatives, wins and losses

• Builds and establishes high-level account relationships. Actively utilizes executive leadership, SMEs, and internal partners to identify services that add value, improve market share, and build retention within assigned accounts or territory

• Builds and maintains a superior knowledge of the market and industry. Maintains an elite knowledge of the competitive landscape, including current trends and competitor activities

• Owns ongoing account management for assigned Consumer Health partners, including performance against volume and revenue commitments, retention, and growth

• Leads recurring partner business reviews and joint growth planning with partner executives

• Assumes account ownership from the Program Director, Consumer Health, at the completion of customer onboarding, and coordinates with that role on service escalations

Minimum Qualifications

• Bachelor's degree

• 7 years of Business Development experience in healthcare, digital health, diagnostics industries, across the full business development cycle, from prospecting and value proposition development through negotiation, commercial structuring, and close

Preferred Qualifications

• 1 or more years of experience working with digital health companies, telehealth platforms, functional health groups, or consumer healthcare models

• 1 or more years working knowledge of healthcare delivery models including value-based care, managed care, and consumer engagement strategies

• 1 or more years of experience with diagnostics, laboratory services, or healthcare data integration

Additional Job Standards:

• Experience designing and selling integrated programs that bundle consumer solutions and service

• Executive-level customer engagement and relationship management across partner commercial and C-suite stakeholders

• Account management across the full lifecycle, including business reviews, performance management, renewals, and escalation

• Ability to drive results in a matrixed organization

• Self-starter and can balance strategic thinking

• Understanding and using AI in daily work to accelerate client research, value proposition and customizing partnership approaches

About the role

The Executive Director, Consumer Health Partnerships is responsible for driving the development and execution of partnerships and client relationships that expand the reach and impact of direct-to-consumer (DTC) diagnostic testing. This leader will identify, evaluate, and scale partnerships with digital health companies, telehealth platforms, health systems, and emerging consumer health players.

Coverage spans the full range of commercial relationships, from strategic partnerships through standard client and sales relationships. Not every account in scope will be structured as a strategic partnership.

This role is accountable for prospecting new opportunities and establishing high value partnerships that extend Labcorp's diagnostic capabilities into evolving consumer care models. The Executive Director will position Labcorp as a preferred partner in digital first healthcare ecosystems, enabling broader…