Escalations Specialist

About this role

About Plum At Plum, we’re redefining employee health insurance and wellness in India. But as we scale, excellence can’t be optional, it needs to be perfect. That’s where you come in. We’re looking for someone who doesn’t just manage escalations. We’re looking for someone who will end them. You are natural at the below You are unreasonably customer obsessed. You can cut through noise and create solutions. Your ability to write to stakeholders is clear and compelling. Your ability to talk to your…