Envista Sr. Manager, IT Infrastructure Technical Lead (Remote-US)

About this role

Job Description:

JOB SUMMARY:
We are seeking a highly experienced Sr. Manager, IT Infrastructure Technical Lead responsible for driving architecture, delivery, integration, and operational excellence across enterprise infrastructure platforms including Microsoft 365, VMware, Citrix, Windows/Linux servers, Azure, AWS, monitoring platforms, and NOC operations.
This role combines deep technical leadership with people management responsibilities and requires hands-on engineering expertise, enterprise integration experience, and the ability to lead large-scale infrastructure modernization initiatives. The ideal candidate will bring strong experience in Site Reliability Engineering (SRE), automation, operational governance, and Managed Service Provider (MSP) leadership while helping transform legacy infrastructure into a modern, cloud-enabled enterprise environment.
PRIMARY DUTIES AND RESPONSIBILITIES:
Infrastructure & Technical Leadership

Lead the design, implementation, support, and optimization of enterprise infrastructure platforms across on-premises and cloud environments.

Provide technical leadership for Microsoft technologies including Active Directory, Azure AD, MECM/SCCM, Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive.

Oversee Windows and Linux server environments including patching, performance tuning, automation, fault resolution, and lifecycle management.

Lead VMware vSphere/ESXi and Citrix Virtual Apps & Desktops (CVAD) administration including provisioning, HA/DR, performance optimization, and disaster recovery readiness.

Manage Citrix ADC/NetScaler environments for load balancing, secure remote access, and authentication integrations.

Drive cloud infrastructure initiatives across Azure and AWS environments.

Security, Automation & Reliability

Implement and maintain enterprise security best practices including identity protection, RBAC, conditional access, PKI, and compliance standards.

Lead automation initiatives using PowerShell and infrastructure automation tools to improve operational efficiency and reduce manual effort.

Establish and mature SRE practices including SLIs, SLOs, observability, incident response, resiliency engineering, and root cause analysis.

Oversee enterprise monitoring platforms such as SolarWinds, SCOM, Datadog, and related observability solutions.

Enterprise Integration & Operations

Lead enterprise application onboarding, migration, and integration efforts across infrastructure, networking, identity, virtualization, and middleware layers.

Troubleshoot complex infrastructure-to-application issues involving APIs, SAML/OAuth/SCIM, certificates, load balancers, networking, and cloud platforms.

Lead 24x7 NOC operations including monitoring, escalation management, SLA adherence, incident response, and operational reporting.

Develop and maintain runbooks, SOPs, architecture diagrams, technical standards, and operational documentation.

Leadership & Vendor Management

Serve as both a technical lead and people leader for infrastructure engineering teams.

Mentor and develop engineers across cloud, virtualization, Citrix, Microsoft platforms, monitoring, and operations disciplines.

Manage Envista's Managed Service Provider (MSP) relationships and ensure operational KPIs, SLAs, and contractual obligations are achieved.

Lead organizational change management efforts associated with transitioning from traditional infrastructure operations to modern MSP-led and cloud-enabled operational models

Act as a trusted technical advisor to leadership and cross-functional stakeholders.

Job Requirements:
Education & Experience:

Bachelor’s degree in computer science, Information Technology, Engineering, or related field, or equivalent experience.

10–15+ years of hands-on enterprise infrastructure experience across cloud, virtualization, Microsoft platforms, Citrix, and SRE operations.

5+ years of experience leading infrastructure engineering teams and/or MSP-managed environments.

Proven experience leading enterprise infrastructure modernization and cloud transformation initiatives.

Strong experience managing enterprise operations, vendor governance, and MSP relationships.

Excellent analytical, troubleshooting, communication, and organizational skills.

Technical Expertise:
Microsoft & Identity

Active Directory, Azure AD, Group Policy, DNS, DHCP, PKI

Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)

MECM/SCCM and endpoint management

Intune and compliance management

ARS, Azure SSO, and Workday integrations

PowerShell scripting and automation

Virtualization & Cloud

VMware vSphere/ESXi

Citrix Virtual Apps & Desktops (CVAD)

Citrix ADC / NetScaler

FSLogix and Citrix Profile Management

Microsoft Azure and AWS

Monitoring & Operations

SolarWinds, SCOM, Datadog, or similar monitoring platforms

NOC operations leadership

Incident management and SLA governance

Enterprise observability and telemetry solutions

Enterprise Integration & Security

APIs, SAML, OAuth, SCIM

Certificates and PKI

Infrastructure-to-application troubleshooting

Load balancing and networking fundamentals

Security, compliance, and disaster recovery best practices

PREFERRED SKILLS & EXPERIENCE:

Experience leading first-generation MSP operational transformations

Experience implementing SRE methodologies within enterprise infrastructure organizations

Relevant certifications in Microsoft, AWS, VMware, Citrix, or ITIL technologies

Experience working in large-scale enterprise or highly regulated environments

IND123
Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location…