Entry Level Business Development Representative

About this role

POSITION OVERVIEW
MCI is looking for ambitious Business Development Representatives who thrive in fast-paced environments. The right candidates for this role have personality, tenacity, a keen understanding of establishing rapport, and impeccable follow-up skills.
This is an entry-level position for diligent, coachable, and highly-motivated individuals who believe they have what it takes to drive sales, manage existing client relationships, and be a brand ambassador for one of the world's top business process outsourcing companies.
As a salaried position with significant variable bonus opportunities, this is the perfect position for someone looking to grow their career. Some of the key benefits of this role include:

• Work-from-home position

• Continuous coaching and full support to help you maximize your earning potential

• Guaranteed base pay + bonus (This is a salary position with uncapped bonus potential)

• Significant advancement opportunity

• Fun and exciting team-oriented work environment

• No weekends!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
This role requires you to identify potential clients, prospect qualified leads, and help facilitate sales cycles to ensure a best-in-class customer experience. You will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties

• Identify new prospects and corresponding qualified leads through outbound calling, referrals, social media, email prospecting, and other lead-generation tools.

• Plan, produce, and execute targeted calling, social, and email campaigns to high-value targets.

• Make introductory calls and articulate the benefits of MCI's solutions, approach, and history.

• Ability to create a compelling story surrounding MCI's call center outsourcing and staffing services and how they will benefit the prospects

• Set up calls or meetings between qualified prospects and the MCI executive team.

• Document all interactions, set appointments, maintain files, and report progress and forecasts into the CRM database.

• Help develop and refine the qualification criteria to determine the most effective targets.

• Follow and share new developments involving competitors and potential clients.

CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications

• Must be 18 years of age or older

• Bachelor's degree or equivalent work experience

• Excellent organizational, written, and oral communication skills

• The ability to type swiftly and accurately (20+ words a minute)

• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

• Basic understanding of the Windows operating system

• Highly reliable with the ability to maintain regular attendance and punctuality

• The ability to evaluate, troubleshoot, and follow up on customer issues

• An aptitude for conflict resolution, problem-solving, and negotiation

• Must be customer service oriented (empathetic, responsive, patient, and conscientious)

• Ability to multi-task, stay focused, and self-manage

• Strong team orientation and customer focus

• The ability to thrive in a fast-paced environment where change and ambiguity prevalent

• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment

• State or Federal work experience

COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

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Paid Time Off: Earn PTO and paid holidays to take the time you need.

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Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.

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Life Insurance: Access life insurance options to safeguard your loved ones.

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Supplemental Insurance: Accident and critical illness insurance

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Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.

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Paid Training: Learn new skills while earning a paycheck.

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Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.

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Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long…