Enterprise Retail Sales Manager

About this role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job Description
What is the purpose of this Role?
The successful candidate will be responsible for new business sales within Elavon’s Enterprise Retail vertical, focusing on key merchants across the UK. As an individual contributor, you will be responsible for the entire sales journey from initial prospecting to the relationship manager hand-off, whilst achieving your revenue goals and supporting the growth of the retail vertical across Europe.
Who does this Role report to?
Head of Sales Enterprise Retail Europe.
Fitness & Probity
This role isa ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Role accountability - what are you expected to do?

• Understand the payments landscape, the competitive environment and our ideal customer fit

• Identify new business opportunities and communicate Elavon’s value proposition based on the enterprise merchants’ needs

• Work closely with our relationship managers and the partnership team to explore expansion opportunities across new territories

• Navigate complex sales cycles and collaborate effectively with senior enterprise executives to negotiate and close high value deals

• Manage external and internal relationships with multiple stakeholders

• Establish and maintain an effective referral network

• Achieve company revenue targets

• Travel across UK or Europe in line with business requirements

Role requirements

• Proven track record of achieving and exceeding sales and revenue targets

• 5+ years of sales experience selling payments and complex financial service solutions to large merchants in the UK

• Clear focus on self-generated new business acquisition (hunter mindset), from prospecting through close

• Demonstrated experience in managing complex deal cycles and multiple projects independently

• To build relationships with C-Suite executives and engage multiple stakeholders within the decision-making cycle

• To be a strategic negotiator and an influential and highly effective communicator

• To maintain high ethical standards; gaining the confidence and trust of others through honesty, integrity and authenticity

• A native or fluent English speaker

Competencies for your Role - how are you expected to behave?
1. Drive for Results
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
2. Collaboration
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
3. Agility & Innovation
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization.
4. Inclusion
Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
5. Risk Management
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
6. Ethics and Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
Control Function Disclosure
This role has been identified as Controlled Function (“CF 4”) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:
a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation…