Enterprise Analyst

About this role

Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why Join our Team
At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!
We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $100,000 - $110,000, PLUS an annual performance-based, discretionary incentive.

• *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.

• Comprehensive health benefit options: Medical, dental, and vision coverage

• 401(k) with competitive employer match

• Company-paid life and disability insurance

• Paid parental leave and wellbeing incentives

• Generous paid time off, including volunteer time

• Flexible spending accounts for healthcare and dependent care

• Professional development opportunities and tuition reimbursement

• Remote work flexibility (role-dependent)

• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.
What You Will Do - Essential Functions
The Enterprise Analyst (EA) is a business-facing, cross-functional role responsible for supporting enterprise initiatives from idea formation through implementation. The EA partners with business and operational stakeholders to understand business needs, define desired outcomes, assess impacts, document requirements, and support solution readiness across the organization. This role is focused on initiatives that span multiple teams, processes, systems, data sources, and operational areas. Working closely with Business, IT, EPMO, Product, Operations, Vendors, and Subject Matter Experts, the Enterprise Analyst facilitates discovery, documents business requirements, analyzes cross-functional impacts, supports governance activities, and helps ensure operational readiness for change.

• Enterprise Strategy, Intake & Analysis

• Partner with business and operational leaders to identify business needs, define future-state capabilities, and establish desired outcomes, value drivers, and success metrics while translating strategy into measurable business requirements aligned with organizational goals.

• Lead enterprise business analysis efforts by assessing initiative readiness, scope, dependencies, risks, and enterprise impact; recommend governance, prioritization, funding, and delivery approaches through current-state assessments, future-state design, process modeling, value-stream mapping, and impact analysis.

• Enterprise Collaboration & Governance

• Serve as the primary liaison between business stakeholders, EPMO, Product, IT, Architecture, Compliance, Reporting, Vendors, and operational teams to drive alignment, informed decision-making, and successful delivery.

• Support business cases, governance reviews, prioritization activities, readiness assessments, risk evaluations, and executive decision-making through analysis, recommendations, and enterprise impact insights. Facilitate resolution of complex business issues, competing priorities, organizational dependencies, and ownership gaps that span multiple functions or business areas.

• Business Transformation & Readiness

• Identify and drive opportunities to improve operational efficiency, streamline business processes, enhance stakeholder experiences, strengthen compliance readiness, and maximize business value across the organization.

• Lead business readiness and change efforts by assessing enterprise-wide impacts, coordinating validation and adoption activities, and managing multiple initiatives while ensuring stakeholder alignment, transparency, effective communication, and sustainable outcomes.

Who You Are

• Required Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Communications, or a related field, and three (3) years of experience in business analysis, healthcare operations, process improvement, project support, system implementations, or a related discipline; or an equivalent combination of education and six (6) years of directly related experience.

• Experience facilitating discovery sessions, gathering business requirements, documenting business processes, and supporting business-focused initiatives.

• Working knowledge of business analysis methodologies, project delivery approaches (Agile, Waterfall, and hybrid), and organizational governance processes.

• Ability to analyze business problems, identify process improvement opportunities, and document current-state and future-state workflows.

• Experience collaborating with business stakeholders, operations teams, IT, project teams, vendors, and subject matter experts to support initiative delivery and resolve issues.

• Strong analytical, facilitation, communication, organization, and problem-solving skills.

• Ability to…