English Customer Experience Advisor | Luxury Brands - Athens

About this role

Are you passionate about fashion and delivering exceptional customer experiences? Would you like to represent a leading international company in the premium fashion and lifestyle industry?

We are looking for an enthusiastic English-Speaking Customer Experience Advisor to join a dynamic team and provide outstanding service to customers of globally recognized fashion and lifestyle brands.

Your Responsibilities

• Assist customers with inquiries regarding products, orders, deliveries, returns, and exchanges.

• Provide professional and personalized support through the available communication channels.

• Resolve customer concerns efficiently while ensuring a positive customer experience.

• Share accurate information about products, services, and company policies.

• Collaborate with internal teams to ensure smooth issue resolution.

• Maintain high standards of customer satisfaction and service quality
Requirements

• Excellent command of English, both written and spoken.

• Strong communication and interpersonal skills.

• A customer-oriented mindset and problem-solving abilities.

• Good computer skills and the ability to navigate multiple systems.

• Attention to detail, patience, and professionalism.

• Previous experience in customer support or retail is considered an advantage.

• An interest in fashion and lifestyle brands is a plus.
Benefits
The opportunity to work with internationally recognized brands in the fashion and lifestyle industry.

• A multicultural and supportive working environment.

• Comprehensive initial training.

• Opportunities for professional development and career growth.

• Monthly Transportation bonus.

• Monthly meal allowance.

Ready to take the next step in your career? Apply today and become part of an international customer support team!