Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

About this role

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.
As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.
Your responsibilities:

• Provide customer support via phone and/or chat.

• Handle enquiries related to Cybersecurity products, subscriptions and account services.

• Identify customer needs and offer accurate, timely solutions.

• Maintain a professional, empathetic and customer-focused approach.

• Record and update customer information accurately in the system.

• Work closely with your team to meet quality and performance targets.
Requirements

• Native or near-native level of Dutch.

• Very good command of English.

• Strong communication and problem-solving skills.

• Customer service experience is an advantage, but not mandatory.

• A positive attitude, reliability and willingness to learn.

• EU citizenship or a valid work permit for Greece.
Benefits

• €1,450 gross per month.

• Monthly performance bonus.

• Two months of paid accommodation for abroad candidates.

• Flight tickets to Greece.

• €350 coverage of real-estate agency fees.

• Private health insurance.

• Meal voucher.

• Transportation allowance.

• Paid training and continuous development opportunities.

• International, multicultural working environment.

• The opportunity to build your career within a leading global company.

Start your next career chapter in Greece and become part of a team that helps people stay protected in the digital world.