Dispensary Sales Floor Manager-Newburgh

About this role

Responsibilities
Lead by example in delivering exceptional customer service.
Open and close the dispensary following company procedures.
Serve as Manager on Duty in the absence of management.
Coach and develop dispensary associates through real-time feedback.
Drive sales through customer engagement, product recommendations, and upselling.
Assist with daily cash handling and register reconciliation.
Ensure compliance with all company policies and New York cannabis regulations.
Assist with inventory counts, product restocking, and merchandising.
Monitor store appearance and maintain a clean, organized sales floor.
Resolve customer concerns professionally and efficiently.
Support onboarding and training of new team members.
Communicate operational updates and sales goals to the team.
Assist management with achieving daily sales and performance metrics.
Requirements
Required Qualifications
Must be at least 21 years of age.
High school diploma or GED required.
Minimum of 1 year of retail leadership or supervisory experience.
Cannabis dispensary experience preferred.
Excellent customer service and communication skills.
Strong leadership, coaching, and conflict-resolution abilities.
Comfortable working in a fast-paced retail environment.
Reliable transportation and dependable attendance.
Ability to work evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 50 pounds.
Preferred Qualifications
Previous experience as a Key Holder, Shift Lead, or Assistant Manager.
Experience using Dutchie POS or other cannabis retail systems.
Strong cash-handling and inventory management skills.
Knowledge of New York cannabis compliance regulations
Benefits
Benefits
Competitive hourly pay
Employee discount on dispensary products
Paid training and onboarding
Vendor-led product education and trainings
Opportunities for career growth and internal promotion
Supportive team-oriented work environment
Participation in vendor events, pop-ups, and product launches
Performance recognition
Paid time off (PTO) for eligible employees
Why Join The Flowery?
We're building a team of passionate professionals who are committed to delivering an exceptional cannabis retail experience. If you're a natural leader who enjoys developing others, driving sales, and creating a positive customer experience, we'd love to meet you.