Director, Strategic Operations & Enterprise Transformation

About this role

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Reporting into the Vice President, Strategic Operations & Enterprise Transformation, the Director of Strategic Operations & Enterprise Transformation is a senior execution leader responsible for driving delivery of strategic initiatives and enterprise improvement efforts. The role partners with functional and senior leaders to translate defined priorities into executable plans, bring discipline to cross‑functional work, and improve visibility into progress, risks, and outcomes.
This role is hands‑on and delivery‑oriented focused on coordination, governance, and follow‑through across complex initiatives rather than setting enterprise strategy.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Why you want to work on this team:

• This team is responsible for tackling Availity’s most complex, ambiguous, and high-impact challenges—enterprise-wide.

• This team is designed to have the influence and credibility to get things done

• There is real opportunity to shape how strategic operations and transformation work is done,

To be qualified for this position you:

• Bachelor’s degree required; MBA or equivalent preferred.

• 8–10 years of experience in strategic operations, enterprise initiatives, consulting, or program leadership roles.

• Demonstrated success leading complex, cross‑functional initiatives.

• Strong planning, problem‑solving, and communication skills.

• Proven ability to influence without authority in a matrixed environment.

• Experience in technology‑enabled, product‑driven, or scaling organizations.

• Background supporting enterprise‑level initiatives, transformation programs, or portfolio execution.

• Strong partnership experience with Product, Engineering, Finance, or Commercial teams.

• Comfort operating in fast‑moving, ambiguous environments.

You will set yourself apart with:

• Experienced in healthcare consulting with long-term engagement experience

• Proven track record in managing and leading cross functional, enterprise-level transformation

You will be:
Strategic Initiative Execution

• Executing and supporting delivery of defined enterprise priorities and transformation initiatives.

• Translating strategic direction into detailed execution plans, milestones, and success metrics.

• Coordinating dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams.

Program & Portfolio Leadership

• Leading cross‑functional programs such as enterprise change initiatives, product launch readiness, pricing or intake governance, and other priority efforts.

• Keeping initiatives on track through active management of timelines, scope, risks, and dependencies.

• Driving accountability through clear ownership, regular check‑ins, and structured updates.

Execution Governance & Rigor

• Running initiative‑level or portfolio‑level governance forums, status reviews, and working sessions.

• Implementing consistent intake, tracking, and escalation practices for assigned initiatives.

• Identifying execution risks, delivery bottlenecks, and resource constraints; surface tradeoffs and recommendations to leadership.

Performance Tracking & Insights

• Developing and maintaining execution metrics, dashboards, and status reporting.

• Providing concise, executive‑ready summaries highlighting progress, risks, and required decisions.

• Analyzing trends to inform prioritization, sequencing, and corrective actions.

Change Enablement & Stakeholder Partnership

• Partnering closely with functional leaders and teams to ensure initiatives are well‑understood and adoptable.

• Supporting change efforts through clear communication, coordination, and follow‑through.

• Serving as a trusted execution partner for senior leaders driving cross‑functional work.

Team Leadership & Capability Development

• Leading and developing a small team or program pod, as applicable.

• Setting clear priorities, expectations, and success measures for direct reports.

• Contributing to shared tools, templates, and playbooks that improve execution consistency.

Availity culture and benefits:

•
Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!

•
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer…