Director, Sales Strategy & Planning | Rocket Growth

About this role

<p><strong>Location:</strong> Seoul, South Korea<br><strong>Job Type:</strong> Full-time</p> <hr> <h3><strong>About Coupang</strong></h3> <p>At Coupang, we exist to wow our customers. Our mission is to make shopping, eating, and living easier than ever before. We’re disrupting the multi-billion-dollar commerce industry from the ground up and building a reputation as South Korea’s most innovative and reliable e-commerce platform.</p> <p>We combine the agility of a startup with the scale and resources of a global public company. This unique blend empowers us to launch new services at speed, drive innovation, and make a tangible impact every day. At Coupang, you’ll grow alongside bold, hands-on, and ambitious teammates who are passionate about shaping the future of commerce.</p> <p><strong>On Rocket Growth (RG):</strong></p> <p>Rocket Growth is a dynamic business unit focused on driving innovation, scale, and strategic growth across emerging markets and categories. We are building a brand that stands for bold thinking, transformative impact, and future-forward leadership.</p> <p> </p> <p data-pm-slice="1 3 []">A. Sales Planning & Performance Management</p> <ul> <li class="css-v55p23"> <p><strong>Strategic Planning:</strong> Act as the primary planning partner to designated Category Leaders, coordinating and driving the annual, quarterly, and ongoing sales planning processes.</p> </li> <li class="css-v55p23"> <p><strong>Goal Setting & Tracking:</strong> Establish and maintain robust performance tracking mechanisms (KPIs, OKRs) to monitor category sales execution against strategic objectives.</p> </li> <li class="css-v55p23"> <p><strong>Deep-Dive Analysis:</strong> Conduct detailed, hypothesis-driven analysis of sales performance, market trends, and category performance to identify risks, opportunities, and areas for optimization.</p> </li> </ul> <p>B. Strategic Storytelling & Executive Presentation</p> <ul> <li class="css-v55p23"> <p><strong>Narrative Development:</strong> Design and build compelling, clear, and concise strategic 'storylines' and presentations for consumption by Sales Leadership and Executive Management.</p> </li> <li class="css-v55p23"> <p><strong>Executive Readouts:</strong> Present key findings, strategic recommendations, and performance summaries with conviction, translating complex planning and tracking data into actionable business insights.</p> </li> <li class="css-v55p23"> <p><strong>Rapid-Turnaround:</strong> Leverage a 'management consulting' mindset to quickly synthesize complex information and transform it into highly polished, presentation-ready formats under tight deadlines.</p> </li> </ul> <p>C. Team Leadership & Asset Scalability</p> <ul> <li class="css-v55p23"> <p><strong>Team Management:</strong> Manage, coach, and develop a team of Analysts/Planners, ensuring high quality and consistency in their analytical outputs.</p> </li> <li class="css-v55p23"> <p><strong>Scalable Solutions:</strong> Lead the team in the development and implementation of reusable, automated, and scalable planning and tracking assets (e.g., dashboards, templates, data models).</p> </li> <li class="css-v55p23"> <p><strong>Sales Enablement:</strong> Drive the transition toward a <strong>'self-serve'</strong> data model, enabling the broader sales team to access performance data and tracking insights directly and efficiently.</p> </li> </ul> <p> </p> <h3>II. Required Qualifications & Experience</h3> <ul> <li class="css-v55p23"> <p><strong>Experience:</strong> 10-15 years of professional experience in Sales Operations, Business Planning, Strategy, or a related analytical function, preferably supporting a high-intensity, fast-paced Sales organization.</p> </li> <li class="css-v55p23"> <p><strong>Structure & Detail:</strong> Demonstrated history of being <strong>highly structured and meticulous</strong> in planning, execution, and documentation.</p> </li> <li class="css-v55p23"> <p><strong>Analytical Skills:</strong> Advanced proficiency in data analysis and modeling (e.g., Excel, SQL, Tableau/Power BI) and the ability to derive strategic insights from large datasets.</p> </li> <li class="css-v55p23"> <p><strong>Communication:</strong> Exceptional written and verbal communication skills, with a proven ability to summarize complex issues into a crisp, consumable storyline for executive audiences.</p> </li> </ul> <p> </p> <h3>III. Preferred Qualifications</h3> <ul> <li class="css-v55p23"> <p><strong>Management Consulting:</strong> Prior experience at a top-tier management consulting firm is a strong advantage.</p> </li> <li class="css-v55p23"> <p><strong>Team Leadership:</strong> Experience managing or mentoring analytical staff.</p> </li> <li class="css-v55p23"> <p><strong>Tool Proficiency:</strong> Expertise in CRM systems (e.g., Salesforce), planning tools, and Business…