Director Sales - NeoCloud

About this role

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lead a sales organization responsible for driving NeoCloud revenue growth and margin performance across strategic customer accounts. This role is accountable for developing and executing market and account strategies, expanding customer relationships, and creating new business opportunities that contribute to overall business growth. The successful candidate will build, develop, and lead a high-performing sales team while fostering strong partnerships across customers, partners, and internal stakeholders. This is an opportunity to influence business strategy, develop sales talent, and drive results in a dynamic and evolving technology environment.

The Main Responsibilities

• Develop and execute account and market growth strategies that increase NeoCloud revenue, profitability, and customer engagement within strategic accounts.

• Build and maintain relationships with customers, partners, and key stakeholders to identify new business opportunities and expand existing business.

• Lead, coach, and develop a high-performing sales team by setting objectives, providing guidance, driving accountability, and supporting career development.

• Develop and maintain account plans, financial forecasts, and pipeline strategies to ensure forecast accuracy and achievement of sales objectives.

• Execute sales initiatives including sector strategies, territory planning, resource alignment, and go-to-market execution.

• Oversee key sales management processes, including opportunity management, forecasting, sales performance, customer planning, and sales enablement activities.

• Manage business performance to achieve revenue, margin, and expense objectives while identifying corrective actions when needed.

• Foster a culture of collaboration, accountability, adaptability, and customer focus that aligns with company values and business priorities.

#ProjectVelocity

What We Look For in a Candidate

Minimum

• Bachelor's degree or equivalent combination of education and relevant experience.

• 8+ years of relevant sales and sales leadership experience with similar essential duties.

• Demonstrated experience leading sales teams and achieving revenue growth objectives.

• Experience in strategic account planning, forecasting, contract negotiations, and business development.

• Strong consultative selling and account management skills, including customer needs analysis and opportunity development.

• Proven ability to develop, coach, and motivate high-performing sales professionals.

• Strong communication, presentation, and leadership skills.

• Consistent track record of meeting or exceeding revenue goals.

Preferred

• MBA or related graduate degree.

• 10+ years of telecommunications, technology, cloud, or related sales leadership experience.

• Experience developing and executing territory, sector, and growth strategies.

• Strong financial and business acumen, including forecasting and performance management.

• Experience managing strategic or enterprise-level customer relationships.

• Experience working with partner ecosystems and complementary technology providers.

• Strong organizational and time management skills with attention to detail.

• Experience leading teams through organizational growth and change.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$139,166 - $185,552 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$146,128 - $194,837 in these states: CO HI MI MN NC NH NV OR RI
$153,089 - $204,112 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:BenefitsBonus Structure

#projectvelocity

What to Expect Next

Requisition #: 343689
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position…