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Director, PayPal Bank Chief Compliance Officer

PayPal · United States · 2026-10-03

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About this role

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job establishes overall business or technical strategy for risk management, influences executive-level decision-making through strategic risk assessments, partners with stakeholders to implement risk reduction strategies, monitors risk exposure, and leads initiatives for long-term sustainability and resilience.Job Description:
Essential Responsibilities:

• Establish overall business or technical strategy for risk management with significant impact on operations.

• Influence executive-level decision-making through strategic risk assessments and recommendations.

• Partner with stakeholders to implement strategies that reduce or transfer identified risks.

• Monitor and analyze risk exposure to ensure alignment with organizational objectives.

• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:

Role Summary:
PayPal is establishing a de novo industrial bank charter (ILC) and is seeking an experienced Chief Compliance Officer (“CCO”) to design, stand up, and lead the bank’s Compliance Management System (CMS). The CCO will be the primary compliance executive for the ILC, with independent access to the Board (or Board Risk & Compliance Committee) and day‑to‑day partnership with the CRO and senior leadership. The CCO will be responsible for developing and administering the Bank’s second line compliance management program to ensure adherence to applicable federal and state banking laws, regulations, and regulatory expectations. The CCO will report to the ILC’s Chief Risk Officer (“CRO”) and will have a direct line of communication to the Board’s Risk & Compliance Committee.
Key Responsibilities:

• Develop, implement, and maintain the Bank’s Compliance Management System (“CMS”), ensuring alignment with regulatory guidance and Board-approved risk appetite and policies.

• Oversee and maintain compliance policies and procedures designed to ensure that the Bank’s activities are conducted in accordance with applicable consumer protection, privacy, and regulatory laws and regulations.

• Monitor changes in laws and regulations affecting the Bank and communicate the impact of such changes to management and the Board, recommending appropriate policy or procedural updates.

• Oversee compliance testing and monitoring programs to identify control gaps or process weaknesses and track remediation activities through completion.

• Serve as the primary liaison with regulatory agencies for compliance-related inquiries and examinations.

• Collaborate with business lines and the first line of defense to ensure compliance risk is identified, assessed, and mitigated within acceptable tolerance levels.

• Provide compliance training programs to ensure management and employees understand their responsibilities under applicable laws and regulations.

• Work closely with the Bank’s CRA Officer to ensure that the Bank meets its community reinvestment obligations consistent with Board policy and applicable regulations.

• Partner with the CRO to ensure enterprise-wide risk management processes appropriately incorporate compliance risk.

• Report regularly to the CRO, senior management, and the Board’s Risk & Compliance Committee on the status of the Bank’s compliance posture, including significant findings, corrective actions, and emerging risks.

• Effectively communicate and address regulatory inquiry or examination activities.

• Establish and maintain effective communication and coordination with management and staff across all lines of business.

• Participate in and capably…

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