Director of IT - Schaumburg, IL (Chicago area)

About this role

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

INFRASTRUCTURE & SECURITY · PEOPLE MANAGER

Director of IT

MISUMI Americas · Global (US / India / China / Mexico) · Team of ~14 · Up to 10% travel · US citizen or permanent resident

THE OPPORTUNITY

MISUMI Americas is the product of two strong brands coming together with a shared ambition: to become the defining force in digital manufacturing. MISUMI USA brings decades of established trust, global scale, and an unmatched catalog. Fictiv brings a track record of technology-led innovation and a relentless drive to reimagine how manufacturing gets done. Together, we're not just combining companies — we're building something more capable than either could be alone, with the resources of an industry leader and the energy of a company that still thinks like a challenger.

IT infrastructure is foundational to getting that right. We've combined two organizations onto a shared technology platform, and we're doing it deliberately — investing in world-class security, modern tooling, and a team that treats every employee as a high-value customer. This is your chance to own that effort end to end: finish the integration, then run and grow the IT organization that will support MISUMI Americas for years to come.

This isn't a steady-state role. It's a rare window where someone with real technical depth — hands-on with Entra ID, Intune, SIEM, Slack Enterprise Grid — can shape the architecture of a combined organization and leave a durable mark. You'll lead a globally distributed team of ~14 across India, China, Mexico, and the US, and you'll work directly in the systems you oversee, not just manage the people who do.

WHAT YOU'LL OWN

IT operations & service delivery

• Keep business-critical systems available, performant, and well-supported across the combined organization

• Build a unified, responsive IT support experience regardless of which legacy company an employee came from

• Set and maintain clear SLAs; define severity levels, escalation paths, and incident communication protocols

• Monitor system health proactively and resolve infrastructure issues before they become outages

Integration (time-bound, ~8–12 months remaining)

• Own the remaining consolidation work: identity migration onto Entra ID, Google Workspace → Microsoft 365, Okta decommission, CrowdStrike Falcon fleet-wide deployment, next-gen SIEM integration, and domain rebrand

• Drive the timeline, quality, and business continuity throughout — this is yours to close out

Identity & access

• Run Entra ID for the combined org: conditional access, MFA enforcement, administrative units, dynamic groups

• Manage app refederation from Okta to Entra ID and own the Okta decommission

• Maintain SSO and SCIM provisioning across the SaaS landscape; enforce least-privilege consistently

Endpoint management

• Manage Intune across a mixed Apple (macOS, iOS) and Windows fleet: compliance policies, config profiles, app deployment, and conditional access

• Own the Apple Business Manager integration and the device lifecycle from enrollment to retirement

• Harmonize device profiles across both legacy populations as the environment converges

Security operations

• Own CrowdStrike Falcon across the combined environment: prevention policies, host groups, sensor health, Falcon Fusion workflows, exclusion management, and incident response

• Manage the next-gen SIEM: data connectors, detection rule development, threat hunting, and dashboard/reporting

• Oversee the CrowdStrike-to-SIEM telemetry pipeline and coordinate with any third-party SOC

• Drive the long-term SOC strategy — in-house, hybrid, or fully internal — and own that roadmap

Collaboration & productivity

• Administer Slack Enterprise Grid, Teams/Zoom, and the full Microsoft 365 suite (Exchange Online, SharePoint, OneDrive)

• Manage a small number of retained Google Workspace accounts

Team, vendors & budget

• Build a unified team culture across both legacy…