Director of Finance & People Operations

About this role

About Green Ocean Property Management

Green Ocean Property Management is a growing property-management organization serving residential rental and condominium/HOA portfolios, supported by related service businesses. Our operating model depends on accurate financial information, disciplined execution, strong managers, and people systems that can scale with the company.
Position Summary
The Director of Finance & People Operations is the senior functional leader responsible for the company’s financial discipline and HR operating system. Reporting to the COO, this person leads through the Controller and HR Manager and ensures both teams produce timely, accurate, decision-ready work without depending on the COO for day-to-day management.
This is not primarily a bookkeeping role or an HR-generalist role. It is a manager-of-managers position for someone who can connect financial performance, workforce decisions, internal controls, and manager accountability. The right person will make the business more predictable: leadership will know where the company stands financially, managers will understand the numbers and people outcomes they own, and finance and HR processes will run reliably.
Core Outcomes
The Director will be accountable for the following outcomes:

• Reliable financial close and reporting — Monthly financial statements are accurate, reconciled, completed on the approved close calendar, and translated into clear actions for leadership.

• Forward-looking financial control — Leadership has a current cash forecast, budget, operating forecast, and early warning on material risks or variances.

• Clear financial accountability — Each department manager understands and owns the revenue, cost, staffing, and operating metrics assigned to that function.

• Strong internal controls — Corporate books, client/property books, payroll, billing, accounts receivable, accounts payable, and cash controls have clear ownership, documented review steps, and escalation rules.

• A dependable people system — Recruiting, onboarding, performance management, retention, compensation administration, employee relations, and offboarding operate consistently and legally.

• Independent, accountable teams — The Controller, HR Manager, and their teams have clear scorecards, decision rights, development plans, and the ability to deliver without the Director redoing their work.

Key Responsibilities
Finance Leadership

• Lead, coach, and hold the Controller accountable for month-end close, account reconciliations, accounts receivable, accounts payable, payroll accounting, financial reporting, and finance-team performance.

• Oversee finance managers and accounting teams supporting the company’s operating entities and property-management segments.

• Maintain clear boundaries between corporate financial reporting and client/property accounting, including disciplined use of QuickBooks Online for company books and Buildium for client/property books.

• Own the annual budgeting and forecasting process, including department-owner budgets, operating assumptions, cash planning, scenario analysis, and monthly variance reviews.

• Produce a concise monthly management package covering revenue, gross margin, operating expenses, labor, cash, receivables, payables, budget variances, and material risks.

• Partner with operating leaders to improve profitability, pricing discipline, billing completeness, collections, labor efficiency, and cost control.

• Establish and enforce internal controls, approval limits, reconciliation standards, segregation of duties, and supporting documentation.

• Ensure leadership can distinguish source-system facts, estimates, forecasts, and proposed decisions.

• Coordinate tax, insurance, banking, audit, and outside-accounting relationships as assigned.

• Improve finance systems, dashboards, data quality, and automation while retaining appropriate human review over financial decisions and postings.

HR and People Operations Leadership

• Lead, coach, and hold the HR Manager accountable for the performance of the HR team and the quality of company-wide people processes.

• Translate the company plan into a workforce plan covering required roles, hiring priorities, capacity, compensation cost, and succession risk.

• Ensure recruiting uses clear role scorecards, structured interviews, hiring-manager calibration, documented decisions, and measurable pipeline reporting.

• Oversee onboarding, offboarding, employee records, payroll coordination, benefits administration, leave administration, and required compliance processes.

• Maintain a practical performance-management system with clear role expectations, regular one-on-ones, documented feedback, performance improvement plans, and timely reviews.

• Track and improve time-to-fill, offer acceptance, 90-day retention, voluntary turnover, performance-review completion, and required training completion.

• Guide managers on employee relations, documentation, coaching, and escalation; engage employment counsel or a qualified HR partner when legal interpretation is required.

• Develop compensation ranges, promotion criteria, and career paths that are internally consistent and tied to demonstrated capability—not title or tenure alone.

• Build an HR team that can independently operate recruiting, retention, administration, and manager-support workflows.

Executive and Cross-Functional Leadership

• Serve as the COO’s principal leader for finance and HR operations.

• Convert financial and people data into a short, prioritized executive do-list with an owner, deadline, metric, and expected business effect.

• Participate in leadership planning, operating reviews, annual planning, and major staffing or investment decisions.

• Identify risks early and bring a recommendation—not only a problem—to the COO and CEO.

• Set weekly operating cadences and scorecards for both functions, and ensure agreed actions are completed and verified.

• Protect confidential…