Director of Enterprise AI Adoption

About this role

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Director of Enterprise AI Adoption to lead the integration of artificial intelligence across our business operations. This is a pivotal leadership role at the intersection of technology, change management, and business strategy. This individual will be responsible for defining our enterprise AI roadmap, evangelizing adoption across departments, and ensuring AI-powered tools deliver measurable productivity and business value at scale. This opportunity is ideal for someone who combines a deep understanding of AI/ML capabilities with strong stakeholder management skills and a track record of driving technology adoption in complex, matrixed organizations.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $205,000 – $295,000 per year

Responsibilities:

AI Strategy and Roadmap

• Develop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans.

• Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibility

• Serve as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analytics

• Monitor the AI technology landscape and advise executive leadership on emerging opportunities and risks

People, Change Management, and Culture

• Design and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functions

• Act as a culture carrier for AI transformation championing a mindset of curiosity, continuous…