Director of Client Operations — Remote Client Success Leader
Somewhere · South Africa · 2026-10-10
About this role
Somewhere is seeking a Director of Client Operations to lead client account health, retention, and service delivery from a remote South Africa base. The role focuses on overseeing Account Managers and Client Success Specialists, driving KPI adherence, and optimizing fulfillment workflows across a distributed global portfolio. You will own onboarding, escalate issues, refine SOPs, and collaborate with recruitment to align placements with client specs, requiring strong English communication and J…
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