Director, Global Network & Systems Design - NSD

About this role

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
Job Description:
Role Overview
The Director, Global Network & Systems Design (NSD) provides global technical, organizational and strategic leadership for the design, architecture, testing and delivery of network and systems solutions supporting Fluence’s utility-scale energy storage portfolio.
This role leads the Global NSD organization and is accountable for establishing the technical architecture, engineering requirements, global standards, and governance necessary to deliver secure, scalable, reliable, and repeatable solutions across Fluence’s global project portfolio. The Director leads a team of senior technical experts, including Principal Engineers and Architects, and provides technical direction across complex IT/OT environments spanning network infrastructure, cybersecurity, SCADA, controls, cloud connectivity, system architecture, testing, and validation.
The Director partners closely with Product, Engineering, Cybersecurity, Project Delivery, Commissioning, Services, Sales, and regional Customer Success teams to translate customer, product, grid, and regional requirements into scalable global solutions.
Global NSD retains technical ownership through from design through commissioning.. Following commissioning, solutions transition to Services for 24x7 operational support, with Global NSD providing advanced technical escalation and leading redesign or architectural changes when required. In addition, Global NSD to support services fleet reliability and optimization process by providing documentation, developing training and supporting Standard Operating Procedure (SOP) development.

• Key Responsibilities
Global Technical Strategy & Leadership

• Lead the Global NSD organization, including Principal Engineers, Architects, and other senior technical resources supporting Fluence’s global project portfolio.

• Establish and execute the long-term NSD technical strategy and roadmap in alignment with Fluence’s product strategy, Customer Success priorities, and business objectives.

• Define clear technical ownership, decision rights, engineering governance, and escalation paths across the NSD lifecycle.

• Build organizational capability and technical depth to support increasing project scale, complexity, and geographic expansion.

• Develop senior technical talent and establish appropriate career pathways, succession planning, and capability development.

• Establish resource and capacity planning practices that align specialized technical expertise with global project demand and business priorities.
Architecture, Standards & Governance

• Own and govern global reference architectures, engineering standards, design principles, and technical requirements across network and IT/OT infrastructure.

• Establish standardized approaches for secure network architecture, cybersecurity, SCADA and controls integration, cloud connectivity, testing, and system validation.

• Ensure global standards appropriately address customer requirements, grid codes, cybersecurity requirements, regulatory obligations, and regional technical standards.

• Drive reuse and standardization while establishing appropriate governance for customer- or project-specific design deviations.

• Establish engineering quality gates and technical design reviews throughout the project lifecycle.

• Ensure architecture and engineering decisions support system reliability, maintainability, cybersecurity, scalability, and long-term serviceability.
Project Delivery & Commissioning

• Provide global technical oversight of NSD solutions from requirements definition and architecture through engineering, delivery, testing, and commissioning.

• Ensure technical requirements and designs are sufficiently defined before execution and appropriately governed throughout delivery.

• Partner with regional project and commissioning organizations to resolve complex technical issues affecting schedule, quality, system performance, or customer acceptance.

• Establish clear technical readiness and acceptance criteria for transition from project commissioning to operational support.

• Ensure effective technical handoff to Services, including required architecture, configuration, documentation, and support information.

• Serve as the senior technical escalation point for complex network and systems issues requiring architectural decisions, redesign, or specialized engineering intervention.
Service Transition & Lifecycle Support

• Partner with Services to establish an effective process between Global NSD and the global 24x7 support organization.

• Define escalation pathways and technical engagement models for issues requiring Global NSD expertise following operational handoff.

• Lead or oversee network redesign and significant architectural changes arising from operational experience, customer requirements, product evolution, or cybersecurity needs.

• Incorporate field and service experience into continuous improvement of global architectures, standards, engineering practices, and future project designs.
Cross-Functional & Global Partnership

• Partner across Product, Engineering, Cybersecurity, Services, Project Delivery, Commissioning, Sales, and regional Customer Success organizations.

• Translate regional and customer-specific requirements into scalable global technical solutions while minimizing unnecessary customization.

• Partner with Product and Engineering to identify recurring field requirements and influence product roadmap priorities.

• Communicate…