Director Engineering Operations
Diligentcorporation · New York, New York, United States; Remote U.S; Washington, District of Columbia, United States · 2026-07-13
About this role
This is a rare opportunity for you to operate as the right hand of the CTO and influence how a large-scale technology organization is steered. You'll gain exposure to executive decision-making, board-level communication, and enterprise-wide strategic architecture.
As a strategic operator, you’ll be the force multiplier for our CTO and Engineering Leadership Team. Our 800-person (Engineering only) SaaS organization has reached a pivotal scale, product-market fit is strong, velocity is high, and our next stage of growth depends on maturing our internal engine. This role sits at the intersection of strategy, data, delivery, and culture, ensuring that Engineering operates with clarity, efficiency, and alignment.
The Director of Engineering Operations will architect the operational rhythm of the Engineering organization, elevate decision quality through data, drive cross-functional initiatives, and build the systems that enable predictable, high-quality delivery at scale. This is a highly visible, career-accelerating role for a leader who thrives at the point where people, process, and technology meet.
Here’s a breakdown of what you’ll do
Operational Mechanics & Rhythm of Business (RoB)
• Architect and own the Engineering operating cadence, including QBRs, Monthly Business Reviews, strategic planning sessions, and org-wide communications.
Skills asked for
- jira
- ci/cd
- agile
- devops
- microservices
- excel
- tableau
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