Director, Clinical Trial Delivery, National Center for Clinical Trials (NCCT)

About this role

Department:

10010 NCCT (National Center for Clinical Trials) - AdministrationStatus:

Full timeBenefits Eligible:

YesHours Per Week:

40Schedule Details/Additional Information:

N/A

Pay Range:
$63.45 - $95.20

The Director of Clinical Trial Delivery is responsible for leading the operational execution and performance of industry-sponsored clinical trials across the National Center for Clinical Trials (NCCT). This leader ensures studies are delivered efficiently, consistently, and with the highest standards of quality from activation through closeout.

Leading teams accountable for therapeutic area portfolios and enterprise-wide study delivery, the Director drives operational excellence through standardized processes, capacity optimization, performance management, and the removal of barriers that impact execution. Partnering closely with investigators, operational leaders, service lines, research administration, recruitment teams, sponsors, and CROs, this role establishes and advances an enterprise clinical trials operating model that accelerates study delivery while enhancing the experience of investigators, study teams, and sponsors.

Major Responsibilities:

• Leads enterprise delivery of industry-sponsored clinical trials from study activation through closeout across Advocate Health, ensuring operational excellence, quality, and consistent execution.

• Directsa team responsible for therapeutic area portfolios, providing leadership, coaching, performance management, and workforce planning.

• Ensures activated studies are operationally ready to enroll participants within established enterprise service level expectations andremovesbarriers that delay study execution.

• Oversees study performance to achieve key operational metrics, including study activation timelines,first patientvisit, enrollment, studycloseout,andinvestigatorand coordinator satisfaction.

• Establishes, implements, and continuously improves standardized enterprise workflows, operational playbooks, and best practices to create consistent trial delivery across hospitals, clinics, and service lines.

• Overseesoperational capacity planning, study assignment, and resource allocation tooptimizeworkload distribution and support portfolio growth.

• Partners with enterprise recruitment, regulatory, contracting, finance, quality, compliance, pharmacy, laboratory, and clinical service line leaders to ensure seamless study delivery.

• Collaborates with investigators, department leaders, sponsors, CROs, and biotechnology partners to resolve operational issues, improve study performance, and strengthen strategic relationships.

• Ensures compliance with applicable regulations, Good Clinical Practice (GCP), institutional policies, sponsor requirements, and enterprise quality standards whilemaintainingaudit readiness.

• Designs and directs the work of theassignedarea(s) of responsibility.Selects, coaches, and develops teams, settingobjectivesthat align withorganizationalstrategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.

• Develops and/or recommendsoperating andcapital budgets and controls expenditures within approved budgetobjectives.

• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring thatpeopleactions, and the actions of employees supervised,comply withthe policies, regulations, and laws applicable to the organization's business.

Education:

Bachelor's degree in healthcare administration, business, nursing, life sciences, public health, ora relatedfieldrequired.

Certification / Registration / License:

None Required.

Work Experience:

Minimum of7years of clinical research experience, with5years of progressive leadership experience in clinical research operations, including management of multi-site or enterprise clinical trial programs.

Knowledge / Skills / Abilities:

• Demonstrated experience leading Clinical Trial Managers, Project Managers, Clinical Research Site Managers, Research Coordinators, or comparable operational leadership teams.

• Experience overseeing large portfolios of industry-sponsored clinical trials; experience managing 100+ concurrent studies preferred.

• Demonstrated ability to lead organizational change, improve operational performance, and build high-performing teams within large health systems and/or research networks.

• Demonstrated success implementing standardized operational workflows across multiple hospitals, research sites, or healthcare organizations.

• Experience with operational capacity planning, performance management, and resource allocation in a complex healthcare environment.

• Strong knowledge of ICH-GCP, FDA regulations, clinical research compliance, and quality management principles.

• Experience collaborating with investigators, clinical service lines, sponsors, CROs, and cross-functional healthcare leaders.

• Experience using enterprise clinical research technologies such as Huron, CTMS platforms, Florence, or comparable systems.

• Highly developed organizational, problemsolvingand analytical skills, with the ability to prioritize time-sensitive tasks.

• Ability to work independently, makedecisionsand ensure project progress.

Physical Requirements and Working Conditions:

This position is primarily remote and office-based, requiring prolonged periods of sitting, computer use, and communication via telephone and video conferencing. The role involves routine use of standard office equipment and the ability to perform work in a virtual environment. Minimal physical activity isrequiredbeyond typical office tasks, including occasional lifting of materials up to 10 pounds. Limited travel may berequiredfor business meetings, conferences, or organizational…