Director, Client Planning

About this role

<div class="content-intro"><div data-rs-index="2" data-index="2"> <div> <div data-test-render-count="2"> <div class="mb-1 mt-[var(--msg-gap,1.5rem)] group group/message-row"> <div class="flex flex-col items-end gap-1"> <div class="group relative inline-flex gap-2 bg-bg-300 dark:[[data-darker-default]_&]:bg-bg-000 rounded-xl pl-2.5 py-[var(--msg-bubble-py,0.625rem)] break-words text-text-100 transition-all max-w-[75ch] flex-col !px-[var(--msg-bubble-px,1rem)] max-w-[85%]" data-user-message-bubble="true"> <div class="flex flex-row gap-2 relative"> <div class="flex-1"> <div class="font-large !font-user-message py-0.5 grid grid-cols-1 gap-2 relative [&_ul]:!space-y-0 [&_ol]:!space-y-0 [&_ul]:pl-8 [&_ol]:pl-8" data-testid="user-message"> </div> </div> </div> </div> <div class="flex justify-start opacity-0 group-hover:opacity-100 group-focus-within:opacity-100 pointer-coarse:opacity-100 transition-opacity duration-150" data-message-action-bar=""> </div> </div> </div> </div> </div> </div> <div data-rs-index="3" data-index="3" data-last-message="true"> <div> <div data-test-render-count="1"> <div class="group group/message-row"> <div class="group relative relative pb-[var(--msg-assistant-pb,0.75rem)]" data-is-streaming="false"> <div class="font-claude-response relative leading-[1.65rem] [&_pre>div]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> <div class="standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3 [&_>_*:last-child]:mb-0 print:block print:[&_>_*_+_*]:mt-3 standard-markdown"> <p class="font-claude-response-body break-words whitespace-normal">Brainlabs is the independent, founder-led agency building the future of media. We have over 1000 Brainlabbers based across the global, all united through the 12 principles laid out in our Culture Code. We're full-service, with people and AI agents working side by side, all aligned to one thing: maximizing our clients' revenue through a genuinely scientific approach to media. If you want to help play your part in achieving this for the world's biggest brands in an environment that will support and challenge you in equal measure, this is where you do it.</p> </div> </div> </div> </div> </div> </div> </div></div><p><strong>So you’re interested in becoming a Director in Client Planning? Let's dive into what that means:</strong></p> <p>You are pivotal to leading the client day to day. As Director, Client Planning you run the media approach, ensure brilliant delivery and performance, and bring the Brainlabs proposition to life for clients. You are the primary strategic adviser on your accounts — the conductor who keeps every moving part aligned and accountable.</p> <p><strong><span data-sheets-root="1">In this role you will:</span></strong></p> <ul> <li>Owns the annual and quarterly media plan. Decides budget allocation across channels based on performance data.</li> <li>Acts as the conductor of the client. Briefs practice teams and ensures their outputs ladder up to your central strategy.</li> <li>Accountable for overall client performance across all practices and KPIs.</li> <li>Ensures d2d client interactions with Brainlabs are excellent, and that practice interactions feel like a single, unified team.</li> <li>The primary day-to-day strategic advisor to the client. Translates the Strategy Framework into media reality, partnering with Strategy and Data Directors.</li> <li>Responsible for both the floor (delivery standards) and the ceiling (innovation and intention), leveraging technology to deliver both at scale.</li> <li>Manages scope delivery, ensures the team is neither over nor under servicing, and supports pitching for new business.</li> <li>Leads and co-ordinates the innovation and testing agenda for their clients.</li> </ul> <p><strong><span data-sheets-root="1">We’re looking for someone who: </span></strong></p> <ul> <li>8+ years' experience delivering full-service media solutions to clients within a vertical specialism.</li> <li>Proven client leadership skills - a trusted adviser to multiple senior stakeholders.</li> <li>Strong knowledge of how marketing and cross-media channels directly drive client KPIs.</li> <li>A great storyteller and presenter with proven pitch experience.</li> <li>A natural problem solver who translates client challenges into real media solutions.</li> <li>Understanding of how end-to-end full-service media agencies deliver integrated solutions.</li> <li>Organised and proactive - adept at using tech and process to run your team effectively.</li> </ul> <p><strong><span data-sheets-root="1">And this is what success looks like in the…