Director, AI Product Management

About this role

<div class="content-intro"><p>CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. </p></div><p><span data-contrast="none">CentralReach’s AI team operates as an AI Foundry: a cross-functional group that rapidly builds, validates, and scales AI-enabled product capabilities.</span></p> <p><span data-contrast="none">This role is hands-on and deeply engaged across the </span><span data-contrast="none">early stages of development of </span><span data-contrast="none">AI applications</span><span data-contrast="none">, </span><span data-contrast="none">from early prototypes and pilots through production hardening and scale. They partner closely with AI </span><span data-contrast="none">p</span><span data-contrast="none">roduct </span><span data-contrast="none">b</span><span data-contrast="none">uilders, Product </span><span data-contrast="none">organization </span><span data-contrast="none">leaders</span><span data-contrast="none"> </span><span data-contrast="none">and DevOps to translate customer problems into reliable AI features that integrate seamlessly with CentralReach’s core workflows. They also establish engineering standards for AI application development: evaluation and quality thresholds, observability, guardrails</span><span data-contrast="none"> and </span><span data-contrast="none">performance management.</span></p> <p><strong><span data-contrast="none">Key Accountabilities:</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}"> </span><span data-contrast="none">Technical Leadership & Engineering Excellence</span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Serve as the technical lead for AI application development within the AI Foundry, setting standards for code quality, architecture, and delivery</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Lead by doing: design and implement core AI application components, critical services, and integration layers</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Mentor AI engineers; raise the bar on engineering rigor and AI-specific best practices</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Establish quality thresholds and release criteria (accuracy, latency, reliability, cost, and user trust)</span><span data-ccp-props="{}"> </span></li> <li…