Digital Learning Designer

About this role

• Produce, refine, and design high-quality digital learning content using visuals, audio, videos, animations, and interactive components.

• Work closely with subject matter experts, operational leaders, and branding teams to make sure content is correct, inclusive, and compliant with regulatory expectations.

• Develop customised instructional and blended learning solutions, including assessments and simulations across multiple brands.

• Design storyboards and create interactive digital learning modules using authoring platforms such as Articulate Storyline 360.

• Build and grow internal learning communities across the organisation, encouraging collaboration and knowledge exchange.

• Apply UX/UI approaches to improve accessibility, user clarity, and overall learner experience across systems.

• Drive continuous enhancement by using feedback, analytics, and previous project insights to refine future material.

• Support the creation of training and support assets (job aids, user manuals, FAQs, etc.) to improve learner usability.

• Maintain expert knowledge of L&D developments and introduce creative ideas by researching modern learning tools and suggesting appropriate technologies, evaluating all approaches before applying a learning design.

• Use learner feedback and post-course evaluations to propose improvements to training content and ensure intended learning outcomes are met.

• Assist in uploading learning content to defined quality standards, creating course libraries, managing evaluations, and preparing reports when required.

Requirements

• At least 1 year of experience in digital learning, multimedia, or e-learning development.

• Skilled in Articulate 360 and additional authoring platforms (such as Adobe Creative Suite, Canva, or Camtasia).

• Strong portfolio reflecting instructional quality and creative capability.

• Strong digital literacy, including good understanding of platforms such as Teams, Zoom, or similar virtual meeting tools.

• Excellent communication abilities and stakeholder coordination across multicultural and cross-functional teams.

• Capable of handling several projects simultaneously while producing high-quality results within set timeframes.

• Advanced troubleshooting ability and a proactive attitude to solving technical issues.

• Strong attention to detail, organised working style, and efficiency.

• Able to prioritise quickly and complete tasks effectively even with competing deadlines and multiple deliverables.

• Able to work collaboratively as well as independently.

Desirable Skills

• Experience within financial services, insurance, or other regulated sectors.

• Good knowledge of FCA regulations and how they apply across the group.

Originally posted on Himalayas