Developer Relations Manager

About this role

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

WHAT YOU'LL DO

Mapbox is looking for a Developer Relations Manager to lead our developer relations strategy, efforts to grow and engage the Mapbox developer community, and build programs that help developers successfully adopt and build with the Mapbox platform.

In this role, you will lead a team responsible for connecting Mapbox with developers around the world. You’ll set the strategy for how we educate, engage, evangelize, and advocate for our developer community while remaining close to developers yourself. You’ll partner closely with Product, Engineering, Marketing, and other teams to bring the voice of the developer into Mapbox and ensure our community has the resources, content, and experiences they need to be successful.

We are looking for a hands-on leader who combines technical credibility with strong people leadership and strategic thinking. You should be equally comfortable developing a developer relations strategy, coaching a team, digging into developer feedback and data, and representing Mapbox through technical content, events, social media content, and community engagement. Be deeply hands-on, using vibe coding to rapidly build and demonstrate map-powered apps that showcase what developers can create with Mapbox.

- Own and evolve the Developer Relations strategy for Mapbox, establishing priorities and programs that grow developer engagement, adoption, and advocacy.

- Lead, coach, and develop a high-performing Developer Relations team, providing clear priorities, feedback, and opportunities for growth.

- Build and cultivate a developer community that supports one another in learning how to use the Mapbox platform to power the navigation of people, packages, and vehicles everywhere.

- Develop scalable programs that educate and engage developers across technical content, community, social media, events, workshops, demos, webinars, social channels, and developer forums.

- Remain hands-on in the developer community by creating technical content, delivering talks and demos, engaging with developers, and representing Mapbox externally.

- Develop and nurture relationships with developers, customers, community leaders, and technical influencers.

- Identify and partner with developers to create content that enables and inspires their peers, including guest blogs, tutorials, videos, workshops, contributed articles, and social content.

- Serve as a key connection between the developer community and Mapbox Product and Engineering teams, synthesizing developer feedback and identifying opportunities to improve our products, documentation, and developer experience.

- Partner cross-functionally with Product, Engineering, Marketing, Sales, and other teams to align Developer Relations programs with broader company and product priorities.

- Build programs that enable Mapbox engineers and other internal technical experts to share their work and expertise with the developer community.

- Establish clear goals and success metrics for Developer Relations programs; use data, developer insights, and experimentation to evaluate impact and determine where the team should invest.

- Identify opportunities to scale Developer Relations through improved processes, tooling, content, community programs, and partnerships.

- Represent the needs and perspectives of developers internally and help ensure the developer experience remains central to how Mapbox builds and launches products.

WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE

-  7+ years of experience in Developer Relations, Developer Advocacy, Developer Evangelism, software engineering, or a related technical field, including 3+ years of experience leading or developing others.

- Strong people leadership skills with experience coaching, developing, and setting priorities for a team.

- Experience building and executing Developer Relations strategies and programs, with demonstrated ability to translate company and product priorities into meaningful developer initiatives.

- Technical background with the ability to understand and communicate about APIs, SDKs, developer tools, and software development workflows.

- Engaging technical communicator with strong written and verbal skills and the ability to translate complex technical concepts into clear, useful content for developers.

- Experience creating and delivering technical talks, demos, workshops, webinars, videos, documentation, or other developer-facing content.

- Demonstrated ability to build authentic relationships and credibility within developer communities.

- Strong cross-functional leadership skills and experience influencing Product, Engineering, Marketing, and other stakeholders without relying solely on direct authority.

- Ability to move between strategy and execution - setting a vision while remaining willing to roll up your sleeves and contribute directly when needed.

- Experience defining metrics and using data and developer insights to evaluate program effectiveness, prioritize investments, and continuously improve.

- Ability to operate effectively across multiple technical platforms, from web APIs and SDKs to geospatial technology, data, and mobile development.

- Strong organizational and program management skills with the ability to prioritize across multiple initiatives in a fast-moving environment.

- Comfort operating in ambiguity, identifying opportunities, and building programs or processes where a…