Department Administration Manager

About this role

<div class="content-intro"><p><strong>Why DH Pace?</strong></p> <p>The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100<sup>th</sup> anniversary in business.</p></div><p><span data-contrast="auto">DH Pace Company, Inc.</span><span data-contrast="auto"> aspires to hire a </span><strong><span data-contrast="auto">Department Administration Manager </span></strong><span data-contrast="auto">in </span><span data-contrast="auto">Olathe, KS</span><strong><span data-contrast="auto">.</span></strong><span data-contrast="auto"> This person will provide leadership for employees and will be responsible for all the activities within the department's realm of responsibilities. A bachelor’s degree and a minimum of two (2) years of related experience/training or an equivalent combination of education and experience is preferred. Standard work hours are Monday-Friday 7:00am-5:00pm with additional hours as needed. </span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto">Job Responsibilities:</span></strong><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Provide leadership to include performance quality monitoring, process improvement, and employee development</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Work with other managers in scheduling staff to cover business needs on all shifts</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Discuss and establish work plan outline with staff; assign duties, responsibilities, and scope of authority</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Provide technical advice/trouble-shooting assistance when needed</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Foster a cooperative working climate conducive to maximizing employee morale and productivity, while continuing to deliver quality customer service</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Provide coaching, call support, and balanced feedback to associates in a timely manner</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Other responsibilities as assigned</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Job Qualifications:</span></strong><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Bachelor’s degree is preferred, and a minimum of two (2) years of related experience/training required. Equivalent combination of education and experience considered</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Proficiency in MS Office Suites</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Excellent time management skills, ability to multi-task, and prioritize work - sense of urgency is a must!</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Represent the Company in a…