Department Administration Manager

About this role

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. aspires to hire a Department Administration Manager in Olathe, KS. This person will provide leadership for employees and will be responsible for all the activities within the department's realm of responsibilities. A bachelor’s degree and a minimum of two (2) years of related experience/training or an equivalent combination of education and experience is preferred. Standard work hours are Monday-Friday 7:00am-5:00pm with additional hours as needed.

Job Responsibilities:

• Provide leadership to include performance quality monitoring, process improvement, and employee development

• Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more

• Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans

• Work with other managers in scheduling staff to cover business needs on all shifts

• Discuss and establish work plan outline with staff; assign duties, responsibilities, and scope of authority

• Provide technical advice/trouble-shooting assistance when needed

• Foster a cooperative working climate conducive to maximizing employee morale and productivity, while continuing to deliver quality customer service

• Provide coaching, call support, and balanced feedback to associates in a timely manner

• Other responsibilities as assigned

Job Qualifications:

• Bachelor’s degree is preferred, and a minimum of two (2) years of related experience/training required. Equivalent combination of education and experience considered

• Proficiency in MS Office Suites

• Excellent time management skills, ability to multi-task, and prioritize work - sense of urgency is a must!

• Represent the Company in a…