Delivery Manager

About this role

The Delivery Manager is responsible for the end-to-end delivery of microwave and millimeter-wave link deployments, ensuring projects are executed on time, within scope, and to telecom-grade quality standards.
This role sits at the intersection of engineering, operations, and customer delivery, working closely with internal teams, subcontractors, and telecom partners (e.g., Zain, Salam, STC) to ensure seamless rollout and operational readiness.

Key Responsibilities

1. Project Delivery & Execution
Lead end-to-end deployment of MW and mmWave links across multiple projects.
Own delivery timelines, milestones, and resource planning.
Ensure on-time, on-budget execution of all assigned deployments.
Manage site readiness, installation, alignment, commissioning, and handover.

2. Field Operations Management
Supervise field teams and subcontractors performing installations.
Ensure adherence to installation SOPs, safety standards, and quality benchmarks.
Validate proper grounding, surge protection (LPUs), and environmental compliance.
Resolve on-site technical challenges during deployment.

3. Technical Oversight
Ensure MW link performance meets design KPIs (throughput, latency, availability).
Oversee link budget validation, LOS verification, and alignment accuracy.
Support troubleshooting of issues such as:
Throughput degradation
Interference / alignment issues
Power / PoE instability
Coordinate with RF and product teams for escalations.

4. Stakeholder & Customer Management
Act as the primary delivery interface with telecom operators and enterprise customers.
Coordinate with partners (Zain, Salam, STC, etc.) on:
Site access
OAM onboarding
Acceptance testing
Provide regular updates on project progress, risks, and mitigation plans.

5. Quality Assurance & Acceptance
Ensure deployments meet telecom-grade acceptance criteria.
Drive site acceptance testing (SAT) and commissioning reports.
Maintain documentation including:
As-built drawings
Link reports
Acceptance certificates

6. Planning & Scaling
Contribute to scaling deployment operations for large-volume rollouts (100s–1000s of links).
Improve processes, tools, and workflows for faster and more reliable delivery.
Work with planning teams on network design inputs and rollout strategy.

7. Tools & Systems
Utilize and support systems such as:
NMS
Ticketing systems (e.g., Remedy)
Project tracking tools
Ensure proper reporting of KPIs, alarms, and field issues.
Requirements
Bachelor’s degree in Electrical Engineering, Telecommunications, or related field.
5–10+ years of experience in:
Microwave (MW) or wireless network deployments
Telecom infrastructure projects
Proven experience managing field deployments and subcontractors.

Technical Skills
Strong knowledge of:
Microwave and mmWave systems (6–80 GHz, especially 60 GHz is a plus)
Link budgeting and RF fundamentals
Installation best practices (alignment, grounding, surge protection)
Familiarity with:
IP networking basics (Layer 2/3, VLANs, QoS)
OAM and telecom integration processes
Fiber vs wireless backhaul architectures.
Soft Skills
Strong leadership and team management skills
Excellent problem-solving and decision-making under pressure
Clear communication with both technical and non-technical stakeholders
Ability to operate in fast-paced startup and telco environments

Preferred Qualifications
Experience working with telecom operators in Saudi Arabia
PMP or equivalent project management certification
Experience in large-scale rollout programs.

KPIs / Success Metrics
On-time project delivery rate
Link performance vs design targets
Number of successful site acceptances
Deployment cycle time per link
Customer satisfaction / operator feedback
Benefits
Private Health Insurance
Training & Development
Performance Bonus
Compatitive salaries