Data Center IT Technician

About this role

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

As a Data Center Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will include supporting the data center’s IT infrastructure by troubleshooting and resolving hardware issues, performing hardware and network diagnostics, carrying out physical repairs, and ensuring the smooth operation of critical systems. This is a shift-based role and may also require occasional travel between data center locations.

You will work out of our Missouri data center location.

Your responsibilities will include:

• Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center’s IT infrastructure.

• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.

• Installation, upgrading, and dismantling of hardware based on operational requests and requirements.

• Managing and maintaining the connectivity of fiber optic cables and patch cords.

• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.

• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.

• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.

• Collaborate with key stakeholders, including (teams, executives).

• Lead and manage (specific workflows, processes,…