Data Center IT Infrastructure Engineer

About this role

<div class="content-intro"><p><strong>About Nebius:</strong></p> <p>Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.</p> <p>Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.</p> <p>Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.</p></div><h2 id="The-role" data-local-id="e4eac983-3cef-4a6a-b14c-3dc25469de11" data-renderer-start-pos="105">The role</h2> <p data-renderer-start-pos="115" data-local-id="8cc60fed-a1dd-4248-88c6-96205529ace0">We’re looking for a<strong data-renderer-mark="true"> IT infrastructure engineer</strong> to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.</p> <h3 id="Your-responsibilities-will-include" data-local-id="8f8e896c-c5cd-4fcb-a3d0-ce2b490b3510" data-renderer-start-pos="408">Your responsibilities will include</h3> <ul class="ak-ul" data-local-id="91ecef70-408c-45c9-ab5d-620154be97cf" data-indent-level="1"> <li> <p data-renderer-start-pos="446" data-local-id="f43e18bf-ba4d-49d8-82af-f9b9bffb1941">Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting</p> </li> <li> <p data-renderer-start-pos="608" data-local-id="f16ae98b-cebf-4e32-ac08-224fa638676a">Execute workarounds and solutions for IT hardware issues</p> </li> <li> <p data-renderer-start-pos="668" data-local-id="a799053f-b952-4bc7-9d69-17c57fa29af7">Act as a subject matter expert and point of escalation for L1 and L2 technicians</p> </li> <li> <p data-renderer-start-pos="752" data-local-id="951bd1b4-1208-4028-8e6a-eccd070e5b5e">Create new processes and documentation for IT hardware team</p> </li> <li> <p data-renderer-start-pos="815" data-local-id="194a4115-df0c-47cc-bc49-af134609d269">Collaborate with related departments to im</p> </li> <li> <p data-renderer-start-pos="861" data-local-id="148a3fb1-1df0-436f-bbac-f32646159b48">Collaborate with vendors on warranty replacements (RMA), create requests and manage.</p> </li> <li> <p data-renderer-start-pos="949" data-local-id="c6a19516-c8c5-4b98-968f-169c35c6af91">Improve support processes, documentation and training materials</p> </li> </ul> <h3 id="Requirements" data-local-id="b3315b9a-76a1-4857-86c6-15d2a3477568" data-renderer-start-pos="1016">Requirements</h3> <ul class="ak-ul" data-local-id="98f2fc53-dc10-4a88-a937-b21fd025f8a7" data-indent-level="1"> <li> <p data-renderer-start-pos="1032" data-local-id="3ecaf25f-dd56-448d-b78a-b5399b0f69d3">Knowledge of datacenters, and server equipment</p> </li> <li> <p data-renderer-start-pos="1082" data-local-id="eb0128bc-d0ba-4de5-a059-9ea7d058a437">Deep knowledge of IT hardware and practical experience of troubleshooting</p> </li> <li> <p data-renderer-start-pos="1159" data-local-id="3187cf64-ed98-41b5-8568-3617bbcdeebb">Skills working with the Unix/linux operating system and command line</p> </li> <li> <p data-renderer-start-pos="1231" data-local-id="0cf77378-8390-4fd5-b1d4-3dd8003adb84">Experience with equipment monitoring, data analysis and presentation</p> </li> <li> <p data-renderer-start-pos="1303" data-local-id="0c295a7a-9aef-4f53-96cc-269ed7d405a7">Proactiveness and sense of responsibility</p> </li> <li> <p data-renderer-start-pos="1348" data-local-id="fffd5ce0-db80-4aa6-9784-41977542c82e">High proficiency in spoken and written English</p> </li> </ul> <h3 id="It-will-be-a-bonus-if-you-have" data-local-id="637242f8-a2db-4fb2-86e3-ee437db7de7c" data-renderer-start-pos="1398">It will be a bonus if you have</h3> <ul class="ak-ul" data-local-id="9cb4f699-13c9-4eb5-abc6-4f82378b2a23" data-indent-level="1"> <li> <p data-renderer-start-pos="1432" data-local-id="be3548b1-5477-46d8-91ba-12a4696d1fdf">Skills of repairing electronics at the component level (SMD)</p> </li> <li> <p data-renderer-start-pos="1496" data-local-id="24a0a4b2-ce0a-48d1-9363-75b1c021448a">Knowledge of network equipment and troubleshooting</p> </li> <li> <p data-renderer-start-pos="1550" data-local-id="9198820a-cfd2-4cbe-a9dd-85a0389f83cc">Driving license type B</p> </li> </ul><div class="content-conclusion"><p><strong>Benefits &…