Customer Support Representative (E-Commerce)

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We're looking for a Customer Support Representative to handle high-volume customer support across a portfolio of consumer software and e-commerce products. You will manage inbound tickets, resolve customer issues, and handle non-templated requests that require genuine thinking rather than copy-paste responses. This is not a script-following role. The products are diverse, the customer issues are varied, and the volume is high. You need to be a critical thinker who can read a situation, figure o…