Customer Support Advisor: English + German + 1 other European Language - Multiple Shifts - Oostakker

Over deze functie

For our client we're looking for a Customer Service Officer. In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.

* Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns. * Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved. * Maintain constant communication with both the customer and service partner, providing regular updates and reassurance. * Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure. * Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support. * Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

\- An attractive salary package with meal vouchers, shift bonuses, and commuting allowances.

* Comprehensive support for international candidates relocating to Belgium. * Access to well-being programs and on-site facilities such as a company restaurant. * A multicultural workplace with a strong sense of community and shared purpose. * Professional growth opportunities within a stable and globally connected organization. * A balanced approach to work and personal life, supported by clear processes and training.

Interested?

Contact us!

Call: 09 277 21 11

Mail: gent.selectago.jobs

Team AGO Gent Select