Customer Success: Training Specialist (French Speaking)

About this role

<div class="content-intro"><h2 data-pm-slice="1 1 []">WHO ARE WE</h2> <p>Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.</p></div><p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">OUR WORK MODEL</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Hybrid:</span></strong><span data-contrast="auto"> This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">YOUR ROLE</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans required to embed Cognism into their daily operations. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">YOUR CHALLENGES & OPPORTUNITIES</span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":240,"335559739":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Partner with Account Managers</span></strong><span data-contrast="auto"> - Collaborate closely with AMs to understand customer goals, business priorities and risk signals, translating these into structured training interventions.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Activate & Empower…