Customer Service Supervisor

About this role

Customer Service Supervisor Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re looking for a Customer Service Supervisor to own the customer experience end-to-end while leading a small customer service team. You’ll work directly with the Co-Founder and Strategy & Operations Associate to manage day-to-day customer operations, including inbound calls and emails, sales inquiries, shipping coordination, and post-sale follow-up. You’ll also coach a two-person cu…