Customer Service Representative

About this role

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about. Apply now to find your place at Vomela. Salary Range: $45,000 - $50,000 USD Job Summary The Customer Service Representative oversees estimating, prototyping, and production for assigned projects, ensuring timely delivery, cost efficiency, and quality standards. What You'll Do... Work directly with clients, account executives and production staff in a fast paced, creative environment. Oversee multiple projects for high-profile customers from start to finish. Act as the primary point of contact for multiple clients. Assist clients and internal staff to identify workable production solutions for challenging projects. Communicate and coordinate with other service locations nationally as well as subcontractors, vendors and installers to ensure a quality product within time restrictions. Requirements What You'll Bring... Customer service experience required. Excellent organizational skills and the ability to manage multiple tasks in a high pressure environment Flexible and adaptable to short deadlines and able to prioritize quickly Great communication skills-verbal and written Ability to establish and build business relationships with internal and external contacts High energy, positive and upbeat personality with a passion for providing outstanding customer service Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long-Term Disability Training & Development Wellness Resources