Customer Service Medewerker

Over deze functie

**Vivaldis Office** is looking for a **Customer Service Officer** for our client in **Hasselt**. Our client is specialised in **incident management and roadside assistance**.
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.

Your duties as a **customer service officer** will include:

* **You'll respond to incoming phone calls and mails**;
* You'll gather the necessary information and check it's accuracy and completeness;
* You'll provide the needed **technical support** and communicate with the workshops;
* You'll update all the involved parties;
* You'll **monitor the agreements**;
* You'll follow the **contract-related issues** up and respect the imposed deadlines.

What's in it for you as the new **customer service officer**:

* You'll end up in a leading company in an international environment;
* You'll work in a **full-time position** with a strong emphasis on work-life balance;
* You'll receive a **competitive salary** including meal vouchers worth €7 and eco-vouchers;
* The company hosts **various social events** to boost the team spirit;
* **Hard work pays off!** After a successful interim period you'll receive a **permanent contract**.

We look forward to your application if you're convinced of this vacancy.