Customer Retention Specialist - Email Retention Agent

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HarZa is a team that has scaled e-commerce brands from zero to 7 and 9 figures. We build and operate direct-to-consumer brands in health and wellness, including Oralux, our oral health brand, and we serve hundreds of thousands of customers through subscriptions and memberships. We are remote-first and async-first, with 150 people across 15 countries, and we hold a high standard of ownership in everything we do. The Role As an Email Retention Agent, you will be the person customers write to when…