Customer Operations Specialist

Over deze functie

is a multinational manufacturer of chemicals.

Jobomschrijving

* Point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience

* Managing the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer

* Ensuring that all the movements from the Production and Storage sites are made with correct documentation and declarations, particularly for hazardous goods

* Liasing with Sales, Product marketing and Supply Chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.

* Processing documentation requests (questionnaires, certifications, SDS and technical product information;) after sales

Our client offers you a job where you will get cross-functional learning and development opportunities in a dynamic and fast-paced work environment with an attractive and competitive salary and benefits package.