Customer Itinerary Coordinator - Remote

About this role

We are expanding our remote team and are seeking ambitious individuals who thrive with helping others create meaningful experiences. In this role, you will coordinate and book reservations for clients around the world including accommodations, cruises, excursions, transportation, and events.
The ideal applicant enjoys organization, problem-solving, and connecting with people. You will have flexibility, ongoing training, and access to exclusive perks while working remotely.
Responsibilities:

Design and manage personalized itineraries

Research and coordinate reservations across multiple vendors

Understand client preferences and provide tailored recommendations

Communicate clearly and promptly with clients

Resolve any booking-related issues

Maintain accurate records and client notes

Participate in ongoing training and skill development

Benefits:

Fully remote

Flexible schedule

Access to exclusive perks and incentives

Supportive, collaborative team environment

Requirements:

Citizenship in the US, UK, Mexico, Australia, or Spain

Fluent in English with strong communication skills

Smartphone with internet access (laptop or desktop is also recommended)

Customer service or hospitality background a plus

Originally posted on Himalayas