Customer Experience Agent
Link Snacks · Macquarie Park, Ryde Area · 2026-09-23
About this role
Job Description What you will do: Customer Support • Ensure customer order status and tracking updates are communicated. • Coordinate customer queries, complaints, and non-conformance responses. • Oversee the processing, accuracy, and maintenance of Jack Link’s customer • Monitor all EDI interfaces daily for accuracy and error log resolution.• • Maintain sales order management process documents. • Communicate and troubleshoot with customers regarding out-of-stock, missed deliveries, re-bookings…
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