CRM Manager

About this role

We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.

You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.

What you’ll do Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels

Manage lifecycle communication and automation journeys

Work hands-on in CRM and marketing automation platforms

Create segmentation, personalization, and A/B testing initiatives

Monitor campaign performance and identify optimization opportunities

Build and optimize automated customer journeys across CRM channels

Collaborate with Product, Marketing, Commercial, Data, and Compliance teams

Support product launches and commercial initiatives from a CRM perspective

Why join us High ownership and direct impact on customer experience and business growth

Opportunity to shape CRM activities across international markets

Fast-moving Fintech environment

Hybrid work model with offices in Prague Karlín

5 weeks of vacation + 5 relax days

MultiSport card contribution and healthcare support

Daily office refreshments, fruit, great coffee, and chai latte

Informal and friendly environment, great people, and a few office dogs

Regular team events and company activities

4-6 years of CRM or lifecycle marketing experience

Strong hands-on experience with CRM and automation tools

Experience with CRM and marketing automation platforms (Bloomreach experience is a strong advantage)

Experience managing CRM campaigns independently end-to-end

Understanding of customer segmentation and lifecycle communication

Analytical mindset with attention to detail

Experience with A/B testing and campaign optimization

Ability to work independently and manage priorities in a fast-paced environment

Very good English communication skills

If this sounds like your kind of role, we’d love to hear from you.