Courier

About this role

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.

• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.

• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.

• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.

• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Job Summary

The Courier I is responsible for the safe, efficient, and timely pick-up and delivery of food and environmental samples to and from laboratory testing facilities. This role plays an important part in maintaining sample integrity and supporting laboratory operations.

The Courier provides outstanding customer service while ensuring compliance with company policies, regulatory requirements, and safety standards.

This position requires the ability to use the company’s routing and delivery mobile application to receive routes, track deliveries, upload documentation, and communicate with dispatch. Candidates must be comfortable using smartphones, navigation tools, and mobile apps in a professional environment.

Responsibilities

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Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.

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Ensure all samples are delivered on time and in proper condition while maintaining required chain-of-custody documentation.

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Use the company’s routing and driving mobile application to receive assignments, follow delivery routes, log stops, upload photos, and communicate with dispatch.

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Provide professional and courteous customer service during pick-up and delivery interactions.

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Follow all company policies and applicable state and federal driving regulations.

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